What are the responsibilities and job description for the EVS - Utility position at Bally's Dover Casino Resort?
Why Bally's?
Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role: EVS - Utility
Responsibilities:
- Enhances the guest experience by providing exceptional service.
- Cleans floors (vacuum, mop, shampoo); spot cleaning as necessary
- Monitors ash/trash containers, cleaning and removing trash as necessary
- Cleans ashtrays
- Cleans glass surfaces
- Cleans restrooms
- Cleans slot bases/machines; pushes in slot chairs
- Greets 7 interacts with guests when appropriate
- Uses cleaning chemicals as instructed
- Uses safety equipment as required
- Communicates all maintenance issues to supervisor.
- Executes daily cleaning projects.
- Collects/secures lost-and-found articles.
- Restocks storage closets daily.
- Trains new employees as needed.
- Establishes and maintains close working relationships with all Dover Downs employees to ensure maximum cooperation, productivity, morale and guest service.
- Adheres to department and property policies and procedures.
- Represents Bally's Hotel and Casino in the most positive manner with guests, co-workers, managers, and vendors.
- Control inventory of supplies.
- Maintains knowledge of the property.
- Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, as well as reducing costs.
- Works safely, following all established safety rules and regulations.
- Communicates effectively with co-workers, supervisors and guests.
- Follows all relevant policies and procedures.
- Complies with the company’s recycling program standards.
- Provides exceptional customer service
ADDITIONAL FUNCTIONS:
- Performs other duties as assigned.
Qualifications:
- High school diploma, GED, or equivalent experience preferred.
- Must be able to understand and communicate in English and possess good communication skills.
- Must be friendly and cooperative.
- Must be able to work independently.
- Must be reliable and have initiative.
- Good judgement and common sense.
- Must be able to report to work on time as scheduled.
- Must be able to work weekends, holidays and nights as needed.
- Must present an overall professional appearance and report to work in appropriate attire.
What’s in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Education
Required- High School or better
Licenses & Certifications
Preferred- DE Service License
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
