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Auditor - Night

Bally’s Evansville
Evansville, IN Full Time
POSTED ON 1/2/2025
AVAILABLE BEFORE 1/26/2025

Description

  • Checks guests in and out of hotel when needed.
  • Performs complete night audit functions.
  • Provides written documentation to supervisor of all errors found relative to rates, rate codes,

    adjustments, etc.

  • Distributes reports to all areas needed.
  • Works with both lodging & gaming systems in processing reservations.
  • Corrects any problems that may arise during close day procedures.
  • Addresses guest complaints and problems that may occur during designated shift.
  • Able to register guests correctly and procedurally in accordance to established service standards.
  • Obtain appropriate amount of credit/payment for guests stay.
  • Issue room keys to registered guests.
  • Able to settle/close out guest accounts correctly and procedurally upon their departure.
  • Able to correctly and procedurally close out shift at the end of their shift.
  • Must be able to lift up to 25 lbs.; and be able to, walk, push, pull, grasp, reach, stoop, bend, twist and

    climb up and down stairs.

  • Must be able to understand and communicate in English.
  • Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies,

    and procedures.

  • Must be able to stand and walk for prolong periods of time (7 hours).
  • Always follow the Company Service Standards model.
  • Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and

    weekends.

  • Other duties may be assigned at any time.
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