Director - HR Services

Why Bally's?

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

Responsible for leading all aspects of human resources, including talent acquisition, talent development, compensation, benefits, employee/labor relations

Responsibilities

• Responsible for assisting in directing the operations and staff of the HR department.
• Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.
• Serves as strategic business partner to various client groups. Understands the organizational structure for each department; develops and maintains knowledge of the business unit needs; and provides HR support to team members at all levels of the organization.
• Develops and maintains productive, informative, and respectful relationships that support achievement of business focused results with assigned departments.
• Identifies and develops strategies for client groups with respect to turnover, staff development, engagement, employee/labor relations, guest service, and, performance management issues.
• Assists in preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. Partners with the top HR leader in the monthly reconciliation, P&L review and approving departmental purchasing.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
• Analyzes property trends and metrics relative to engagement, turnover, staff development and develops solutions, programs and policies supporting strategic initiatives Reviews and benchmarks the internal and external environment to improve HR policies and initiatives.
• Develops reports and other key metrics; including but not limited to, the monthly HR Scorecard, Strategic Plan or other identified HR analytics.
• Conducts and oversees effective, thorough and objective investigations in cases of grievances, harassment, employee concerns or EEOC issues.
• Manages and resolves employee and/or labor relations issues; handles grievances and arbitrations if applicable.
• Maintains current knowledge of HR policies, programs, laws and regulations.
• Provides performance management (coaching, counseling, career development, corrective action and terminations) guidance/counsel to client groups and their teams to ensure compliance with law, regulations, and internal policy/procedure.
• Creates and develops staff development programs and delivers results that corresponds with established goals. Analyzes results from programs and redirects as necessary for talent development purposes.
• Assists Executive leaders to identify Manager development opportunities and ensure they are able to meet current and future performance standards.
• Participates in the creation of the property Talent Review process and development plans for property leaders.
• Works closely with management and employees to improve work relationships, build morale, increase productivityand retention.
• Provides guidance and counsel to management concerning corrective actions, performance reviews, and terminations, to ensure compliance with governmental laws and regulations and internal policies and procedures.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.

What's in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vison
• 401(K)/Company Match
• Access Perks and Childcare discounts
• Relocation Package available