What are the responsibilities and job description for the Attendant - Slots position at Bally's Lake Tahoe?
Description
Essential Duties And Responsibilities
The following and other duties may be assigned as necessary:
- Provides highest level of customer service
- Actively communicates, explains and promotes the players club program to all guests
- Enrolls new members into players club program
- Assists guests with accounts, point redemption and other questions to ensure a favorable gaming experience
- Verifies payoff of hand pays and jackpots; resets slot machines after payoff; minimal machine maintenance
- Recommends company shows, restaurants, and attractions to guests and stays current on Company news and events to answer guests’ questions
- Ensures all slot operations are in compliance with Title 31 and Nevada gaming controls
- Establishes and maintains a professional relationship with new and repeat guests
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