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Attendant - Door Person

Bally's
Dover, DE Part Time
POSTED ON 1/7/2025
AVAILABLE BEFORE 3/6/2025

Why Bally's?

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role: Attendant - Door Person

Responsible for welcoming Hotel guests by providing extraordinary customer service in an extremely professional manner and assisting with luggage, packages, valet, or general inquiries.

Responsibilities:

  • Ensures that all arriving luggage is separated from departing luggage.
  • Arranges transportation on behalf of the guest.
  • Provides information to guests about the local area and points of interest.
  • Provides directions for guests.
  • Provides information about the hotel and its amenities.
  • Ensures that the Porte Cochere is always clean and orderly.
  • Advises Bell Captain of any unusual occurrences.
  • Provides exceptional customer service.
  • Communicates effectively with co-workers, supervisors and guests.
  • Follow all relevant policies and procedures.
  • Drives guest vehicles occasionally as part of job responsibilities.
  • Complies with the company’s recycling program standards.
  • Works safely, following all established safety rules and regulations

 

ADDITIONAL FUNCTIONS:

  • Performs other duties as assigned.

 

Qualifications:

  • High school diploma, GED, or equivalent experience preferred.
  • Must be outgoing, friendly and have a positive attitude.
  • Must have good manners and be able to handle some pressure (peak periods).
  • Must be able to handle/carry luggage pieces - 50 lbs. plus.
  • Must be reliable, orderly, and have good organizational skills.
  • Must be cooperative and be able to handle instructions.
  • Must possess good communication skills.
  • Must be able to report to work on time as scheduled.
  • Must be able to work weekends, holidays and nights as needed.
  • Must be able to successfully pass a background check.
  • Must present an overall professional appearance and report to work in appropriate attire.
  • Must possess a valid driver’s license with an acceptable driving record.
  • Must be able to speak, read and write English

 

What’s in it for you:

  • Competitive Salary with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Access Perks and Childcare discounts

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

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