What are the responsibilities and job description for the Beverage Server - Casino Beverage position at Bally's?
Why Bally's?
Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role: Beverage Server - Casino Beverage
Responsibilities:
- Takes and prepares beverage order or relays order to the bartender for preparation if bartender present
- Collects order from bartender, adds appropriate garnish, places on tray, and serves to guests with cocktail napkins
- Computes bill and accepts payment
- Requests identification from customers when legal age is questioned (everyone appearing under 30 years of age)
- Removes empty or dirty glasses and bottles and returns them to the bar or kitchen
- Provides every guest with friendly, courteous and timely beverage service
- Keeps service area stocked with supplies and keeps the work area orderly and clean
- Serves alcoholic and non-alcoholic beverages
- Provides exceptional customer service
- Works safely, following all established safety rules and regulations
- Communicates effectively with co-workers, supervisors and guests
- Follows all relevant policies and procedures
ADDITIONAL FUNCTIONS:
- Performs other duties as assigned
Qualifications:
- High school diploma, GED or equivalent work experience required
- Must be ABC certified at time of hire
- Must be able to push/pull beverage carts weighing 350lbs on casino floor including table games area.
- Must be able to learn the point of sale system and basic guest service standards
- Must be able to perform basic math calculations
- Must possess good English communication skills
- Must be able to report to work on time as scheduled
- Must be able to work weekends, holidays and nights as needed
- Must be able to successfully pass a background check and receive a license from the DE Lottery
- Must present an overall professional appearance and report to work in appropriate attire
- Must be able to speak, read and write English
What’s in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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