What are the responsibilities and job description for the Beverage - Supervisor position at Bally's?
Why Bally's?
Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
Assists in the daily operation of the Team Canteen. Ensures that Team Member service is at a level that meets or exceeds the Team Members' and Bally's Shreveport Casino Shreveport's expectations. Ensures that a safe and pleasant dining experience is provided in this high-volume restaurant.
RESPONSIBILITIES:
- Responsible for the supervision of restaurant Line Servers and Bus Persons.
- Carries out supervisory responsibilities in accordance with Bally’s Shreveport Casino Shreveport's policies and applicable laws.
- Responsibilities include assigning and directing work, appraising performance, rewarding, coaching, and disciplining Team Members, and addressing complaints and resolving problems.
- Other duties may be assigned.
- Assists in supervising all Team Members in accordance with Bally’s Shreveport Casino Shreveport's policies and procedures.
- Maintains scheduling of Team Members in conjunction with business volumes and established guidelines set by Culinary Department.
- Anticipates Team Members' needs and is responsible for following through with projects/matters to fulfill those needs.
- Maintains accurate daily shift reports and communicates information to Manager.
- Assists Manager with "team" atmosphere by developing/maintaining an incentive program to motivate and inspire Team Members.
- Assigns appropriate side duties to all Team members and follows up with those assignments to ensure their timely and total completion.
- Conducts daily pre-shift meetings to communicate business needs and special information so that Team Members are prepared to respond to business levels effectively.
- Builds and develops harmonious working environment while being sensitive to the needs of Team Members and guests.
- Effectively communicates praise and constructive feedback to Team Members for their improvement and development.
- Interacts with Team Members and guests in a professional and consistent manner.
- Ensures Team Canteen is maintained and cleaned during all periods of operation.
- Completes all other related job duties assigned by Manager.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What’s in it for you:
· Competitive Salary with annual performance reviews
· Comprehensive health coverage plan that includes medical, dental, and vision
· 401(K)/ Company Match
· Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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