What are the responsibilities and job description for the Casino Restaurant Server position at Bally's?
Why Bally's?
Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
The Restaurant Server will provide excellent guest service in a friendly upbeat manner as well as display a keen knowledge of restaurant menu and beverage selections.
Responsibilities:
- Report to work at the assigned time in uniform, with name tag, state badge and
- O.S Computer card.
- Read Bulletin Board on Daily Basis in order to remain current on information regarding the day’s business.
- Does a Daily Opening & Closing Requisition for ordering for beverage supplies.
- Welcomes guest upon arrival in a polite and professional manner
- Knows how to properly check Guest ID’s for serving of all alcoholic beverages.
- Prepare non-alcoholic beverages and garnish each beverage according to standard recipe.
- Carry full trays on every round.
- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
- Maintains clean and stocked workstation
- Handles money according to proper cash handling policy
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Promotes all casino events, programs and amenities
- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Have knowledge of liquor law of state and company policies.
- Any other duties assigned by your supervisor.
Qualifications:
- Able to work in a world class service environment, in a friendly upbeat manor
- Must possess knowledge of beverages, both alcoholic and non-alcohol
- Must be able to multi-task and work successfully with little to no supervision.
- Must present a professional appearance that guests will find approachable.
- Knowledge of state liquor laws
- Must attend all training classes and obtain a 90% or better on final exam.
License Requirements:
- Serve Safe Certification
- Department of Business Regulations
Physical/Mental Requirements:
- Constantly Provides World Class Guest service.
- Able to work on feet for eight hour shift.
- Able to speak clear and hold conversation with all guests.
- Constantly uses good sense of judgment in serving of alcohol.
- Regular, predictable attendance required must be physically mobile with reasonable accommodation.
- Must be able to respond to visual and oral cues.
- Must be able to lift and carry 20 lbs. for extended periods of time.
- Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while serving cocktails, stand and walk for up to four hours wearing proper company approved shoe ware.
- Able to tolerate second-hand smoke, noise, bright lights.
- Able to work at a fast pace in often crowded/noisy environment.
Working Conditions:
- Able to work at a fast pace in often crowded/noisy environment
- Able to tolerate second-hand smoke, noise, bright lights
Target Hourly Range: (9.50)
Bally's Lincoln Casino Resort: About | LinkedIn
http://www.ballyslincoln.com/ (Right Click to open)
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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