What are the responsibilities and job description for the Guest Room Attendant position at Bally's?
Why Bally's?
Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
The Room Attendant will be responsible for cleaning, re-stocking, and maintaining hotel guestrooms and suites ensuring guest comfort, safety and satisfaction.
Responsibilities:
- Enhances the guest experience by providing exceptional service.
- Services assigned rooms according to departmental specifications, within allotted time.
- Documents room status on assignment sheets.
- Greets guests passing in corridors, establishing eye contact.
- Ensures that equipment in guestrooms is operational – TV, remote control, phones, lights, etc.
- Uses cleaning chemicals as instructed.
- Uses safety equipment as required.
- Communicates all maintenance issues to supervisor.
- Executes Daily Cleaning Projects.
- Secures master keys while working.
- Collects/secures lost-and-found articles.
- Restocks housekeeping cart daily.
- Controls inventory of supplies.
- Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.
- Establishes and maintains close working relationships with all employees to ensure maximum cooperation, productivity, morale and guest service.
- Resolves guest issues.
- Adheres to department and property policies and procedures.
Qualifications:
- High school diploma or GED.
- High energy level.
- Good judgment and common sense.
- Ability to work a flexible schedule.
Physical/Mental Requirements:
- Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting.
- Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, concentrate, remember, attention to and observe details, use of ten key and personal computer.
- Constantly use mental alertness to achieve high level of accuracy in completing tasks.
Working Conditions:
- Mostly indoors and generally climate-controlled environment
- Will be exposed to noise, smoke, and odors
- Working with others and independently
License Requirements:
Must secure appropriate RI mandated gaming license
What’s in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Target Hourly Range: ($20.60)
Bally's Lincoln Casino Resort: About | LinkedIn
http://www.ballyslincoln.com/ (Right Click to open)
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Salary : $21
