What are the responsibilities and job description for the Supervisor - Food and Beverage position at Bally's?
Why Bally's?
Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
The supervisor directs kitchen, bar staff and food and beverage servers. During peak hours they may assist in seating or serving customers and ensure the cleanliness and general look of the dining rooms and bars.
Responsibilities:
1. Oversees team members and delegates duties in individual food and beverage outlets during their assigned shift.
2. Assist with developing and motivating employees by providing ongoing feedback, based on establish parameters set forth by the company.
3. Assists with scheduling the operations to ensure efficiency and that the best possible service is provided to guests.
4. Adheres to controls to ensure compliance to department procedures; recommends changes in procedures to management, to ensure maximum service, efficiency and security of company funds.
5. Responsible for assuring the highest quality guest experience by promoting the Purpose and Values Model throughout all areas of responsibility. Handles and resolves guest complaints and concerns. Follows up to ensure matters are resolved quickly and appropriately.
6. Works closely with the Culinary, Warehouse, and Accounting departments.
7. Regular attendance required.
8. Performs other duties as assigned.
Qualifications:
2 years of F&B experience.
What’s in it for you:
· Competitive Salary with annual performance reviews
· Comprehensive health coverage plan that includes medical, dental, and vision
· 401(K)/ Company Match
· Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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