What are the responsibilities and job description for the Supervisor - Table Games position at Bally's?
ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversees the table games dealers in the pit area. Assists in planning, organizing, and overseeing all functions required to ensure table games operations are executed in a cost effective and profitable manner. Ensures that all table games operate in accordance with applicable laws, regulations, policies and procedures. Maintains confidentiality of all privileged information.
- Provides superior levels of guest service to both internal and external guests.
- Consistently welcoming guests, thanking them for their patronage, seeking ways to make them comfortable and expressing your desire to have them return.
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Maintaining constant awareness of services, promotions, and events offered at the facility and informs guests.
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Investigate and resolve guest complaints or concerns in accordance with standard procedures.
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Maintain security of all games, monies and personnel.
Education and/or Experience:
- High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
What’s in it for you:
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Employee Stock Purchase Plan
- Access Perks and Childcare discounts
