What are the responsibilities and job description for the Store Manager position at Bally?
Store Manager
To take ownership and responsibility for the achievement of store target and the growth of the business, implementing and maintaining concrete actions in line with Bally Brand strategy. Acting as the Ambassador of the brand to inspire and develop the team to successfully reach quantitative and qualitative targets by providing clients with a unique in-store experience. To ensure operative functioning of the store and correct management of product, visual merchandising, operations and development of human resources in line with company policies and procedures.
- Merchandising/Buying Dept.
- Marketing & Communication Dept.
- Sales Operations Dept.
- CRM Dept.
- Visual Merchandising Dept.
- Human Resources Dept.
- Training Dept.
- Customer Service Dept.
- Finance and Business Support
Duties and Responsibilities
MANAGING THE STORE
- Drive the achievement of the annual sales targets/budget/forecast in accordance with the guidelines received by the company
- Guarantee financial results of the store through effective management and monitoring of margins, stock and personnel costs
- Optimize the store contribution and monitor personnel costs keeping in line with the set budget and by the KPI’s
- Analyze and monitor KPI’S on a daily, weekly and monthly basis and assign to the team daily individual objectives
- Guarantee the image of the store (visual merchandising) is of the highest standard at any time according to the Bally brand strategy.
- Manage store operations: Back of house standards, stock delivery, replenishment and transfers.
- Comply with all loss prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target
- Push ongoing growth of the store’s turnover through regular feedback to the merchants on merchandise, stock availability and sell through analysis
- Create a Strong Internal Network- Best Practice Exchange to have a 360º view to define winning strategies
- Guarantee maintenance of store in line with budget requirements
- Guarantee Health, safety and security regulations are duly accomplished: ongoing control of store security and compliance with procedures
- Manage administrative tasks and reporting
MANAGING THE PEOPLE
- Ensure Sales Consultants profiles match accordingly to Bally people value and brand strategy.
- Manage on going recruitment of top talent within the market to ensure any open positions are filled quickly and efficiently
- Partner with HR on team structure, team dynamics, team development and the overall needs of their boutique
- Responsible of the brand and product knowledge of the team, ensure the efficacy of the Induction plan to the new staff and provide constant in-store training sessions to the team
- Constantly monitor staff conduct and KPI achievements
- Coach each team member defining specific development plans through monthly touch bases
- Demonstrate sales leadership by having an active role on the selling floor through client engagement with all clients and ensuring highest level of in store experience is provided and mystery shop goals are met
- Train and continuously monitor the execution of the Bally selling ceremony to achieve the best quantitative and qualitative business results
- Take ongoing actions around the motivation of Sales Consultants according to the sales and brand strategy and acting as their mentor
- Guarantee an optimum relay of information within the store and an excellent and transparent ascending and descending communication flow
- Guarantee the team is complying with Grooming Standards at all times
- Ensure the appropriate staff coverage in the store and holiday plan
MANAGING THE CLIENT AND MARKET
- Act as the Ambassador for the brand within the market
- Develop and promote loyal clientele through concrete initiatives leveraging all clienteling tools (client book, CRM…) according to the sales and brand strategy (client-telling).
- Consistently establish relationships through networking in the market and propose local events that promote high client attendance and strong sales results
- Ensure the Bally customer is receiving a unique experience and satisfaction in line with Bally Brand guidelines
- Responsible for the development of the stores external relations within its competitive environment – marketing, merchandising, local activities etc.
- Proactively follow current fashion trends, industry news, technology, and key competitors in the market
Desired Profile
- More than 8 years of experience in the luxury/retail environment with at least 2 years in the same position
- Excellent leadership skills set by example
- Strong communication and people management skills
- Networking
- Entrepreneurial Spirit
- Passionate and Inspiring
- Owner & responsible sense
- Strong Passion and Knowledge of Luxury Retail Sector
- Good analytical skills and results driven
- Attention to details, high level of stress management
- Natural Motivator
- Working Knowledge of Retail Math
If you are passionate about retail management and have the skills necessary to drive success in our store, we encourage you to apply for this exciting opportunity.
About BALLY
Innovation – Functionality - Modernity. Since 1851, these three principles symbolize the enduring pioneer spirit of founder Carl Franz Bally – an ethos that continues to imbue this authentic Swiss brand with its visionary commitment to cutting-edge techniques and world-class craftsmanship. Over 160 years after Bally was founded, leather remains its medium and inspiration; a fine natural material that serves both functionality and creativity. Every product is a testament to Bally’s passion for perfection: the punctuation of a brogue; the soft touch of a bag’s leather; the classic silhouette of a sartorial jacket; the elegant contour of a Bally heel. Bally’s expertise and integrity have developed a culture of excellence that uplifts its collections to the status of artistic expressions. Today, Bally is the unique Swiss luxury shoe and accessories brand.
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Aspen, CO 81611 (Required)
Ability to Relocate:
- Aspen, CO 81611: Relocate before starting work (Required)
Work Location: In person
Salary : $75,000