What are the responsibilities and job description for the Farm Stand Manager position at Balsam Farms?
Farm Stand Manager
Position Description:
Balsam Farms is seeking a select cadre of managers to join our growing farm!
Farm Stand Managers report directly to the General Managers of our retail operations. Working closely together, this extended management team ensures the accomplishment of essential tasks and the efficient/smooth flow of our daily and weekly operations.
A Farm Stand Manager is (very much) a hands-on team-player with a heavy focus on side-by-side assistance, coordination, and oversight of Farm Stand Team/Staff Members (10-20 individuals). This managerial position is responsible for bringing everyone together to make our bustling retail “floor”, registers, and wash/pack station “sing” from one day to the next. It is essential that Farm Stand Managers embrace their leadership role by exemplifying the following abilities as well: Prioritizing tasks and interactions appropriately, remaining organized and calm when things get busy, and intuitively/ easily moving between independent and coordinated teamwork.
At Balsam Farms, we pride ourselves on building strong positive relationships with our patrons and fellow farmers. Above all, the right managerial candidate has strong customer service, communication, and interpersonal skills, and a strong interest in cooking, food, and local agriculture is a huge plus.
Working at Balsam Farms requires you to be prepared for rigorous, physical, hands-on work that will comprise a large-part of every shift. Being able to stand, walk, bend, reach, stretch, and regularly lift/ move 40 pounds of fresh produce (!) is essential. Since the majority of our work on the farm happens outside, applicants must be comfortable working in hot, cold, and wet environments.
Responsibilities:
- Communicating closely and working directly with the extended management team to problem-solve and stay up to date on what’s happening on the farm
- Coordinating with the CSA Program Manager and other Farm Administrators on a weekly basis
- Wholistically overseeing daily farm stand operations including all opening and closing activities related to assigned shifts
- Clearly delegating priorities and tasks to Farm Stand Staff Members and confirming their completion
- Effectively managing points of sale (POS) to ensure efficient and professional check-out experiences for customers as well as financial/ register accuracy
- Managing inventory and ordering of local products on a daily basis
- Monitoring shelf and display stock and responsively refilling
- Overseeing the wash and pack station in tandem with stocking necessities
- Exemplifying customer service and nurturing the growth of these skills in fellow team members
Qualifications:
- Experience working on a farm or a wide knowledge of fresh fruits and vegetables preferred but not required.
- Previous management experience required.
- Previous experience with retail POS. Familiarity with Clover POS preferred but not required.
- Excellent time management skills and consistent attention to detail
- Flexible, creative, and able to work both independently and as part of a team
- Ability to take direction, ask for help/clarity, and give/accept constructive feedback
- Positive attitude
- Ability to work weekends/holidays during employment
- Ability to lift and move 40 lbs repeatedly, stand for extended periods of time, and work outside in hot, cold, and/or wet weather conditions.
Position Details:
- Full-time (40 hours/week), with the opportunity for overtime hours during July and August
- Start Date: Mid-May 2025; End Date: November 2025; Opportunity to extend employment for more than one season. Year-round employment possibilities for the right candidate.
- Morning (8am-3/4pm), mid-day (10am-6pm) and afternoon (11am/12pm-7pm/8pm) shifts available. Applicants must be willing to meet the needs of the team by working a variety of these shifts throughout a given week.
- Applicants must be able to work weekends and holidays.
- Housing not provided
Compensation/Benefits:
- $20-31/hr (including tips)
- A fantastic employee discount at the farm stand
How to apply:
Please apply to our farm using the following form:
https://forms.gle/ECzmejt4pKXNtzyM7
This application is our chance to get to know you, so please use this form to share as much as you can!
Please note the following:
- All applicants must demonstrate eligibility to work in the United States.
- Applicants under 18 must also be able to provide working papers to be eligible for employment.
- We are unable to accept applications submitted on behalf of others.
If you have any further issues with the form, please contact work@balsamfarms.com
Job Type: Full-time
Pay: $20.00 - $31.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Weekends as needed
Ability to Commute:
- Amagansett, NY 11930 (Required)
Work Location: In person
Salary : $20 - $31