What are the responsibilities and job description for the Human Services Associate position at Baltimore County, MD?
DESCRIPTION
BENEFITS
QUESTIONS
This job announcement may close at any time. Applicants are advised to apply promptly.
Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week
A vacancy exists in the Bureau of Behavioral Health, Department of Health and Human Services.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.
All interested transfer and promotional candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You can attach your transcript(s) or license(s) to your application.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of Duties
Under the supervision of the Human Services Program Supervisor, assists with the Department of Health, Bureau of Behavioral Health (BBH) Residential Rehabilitation Program (RRP) services in Baltimore County for adults with a mental health diagnosis.
EXAMPLES OF ESSENTIAL DUTIES
- Reviews RRP applications to determine eligibility for service based on Medical Necessity Criteria (MNC).
- Coordinates with RRP providers to fill vacancies.
- Maintains waitlist and updates as needed to remove applicants no longer interested in the program.
- Manages transfer requests and out-of-county referrals.
- Completes physical inspection of all RRP, Residential Crisis Service (RCS), and Group Homes for Adults with Mental Illness (GH-A) beds following COMAR requirements outlined in 10.21.22.
- Provides all documentation related to the inspections of the Behavioral Health Administration (BHA).
- Completes re-inspections of programs, as needed.
- Maintains documentation of completed inspections.
EXAMPLES OF OTHER DUTIES
- Assists in the coordination of the Baltimore County RRP Committee by scheduling regular meetings, record keeping, and follow-up.
- Provides updates regarding BHA policies related to the RRP programs.
- Provides assistance to individuals calling the BBH HELP Call line.
- Determines needs of individuals seeking assistance and refers to appropriate services in the Public Behavioral Health System.
- Attends BHA meetings and trainings.
- Assists with coordination with Emergency Department staff and Hospital Discharge coordinators to provide resources for community-based services, including RRP application.
- Assists with outreach to community organizations, groups and agencies to inform and educate about available resources.
- Assists with coordination and providing trainings as needed and distributes resource materials as appropriate.
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)
Qualifications
Required Qualifications
Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science. (Experience as described in essential duties may be substituted on a year-for-year basis up to a maximum of four years for the required education.)
Knowledge, Skills, and Abilities (Entry Level)
- Knowledge of the Public Behavioral Health system and resources.
- Skill in professional writing skills necessary to complete reports,
- Skill in good interpersonal skills, time management, organization, and good customer service.
- Ability to walk for long periods of time.
- Ability to climb multiple flights of stairs in a day.
- Ability to stoop down and lift up to 20 lbs.
- Ability to perform other physical requirements as necessary.
Knowledge, Skills, and Abilities (Full Performance)
- Knowledge of the court system procedures including the Criminal Justice System and legal status definitions such as incompetent to stand trial, not criminally responsible, and conditional release.
- Skill in Microsoft Office products including Microsoft Word, Outlook, and Excel.
- Ability to plan effectively and communicate well with State Hospital discharge coordinators, community providers, and Local Behavioral Health Authorities throughout Maryland.
Licenses and Certificates
Some positions within this classification may require possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license at the time of appointment.
Proof of Licenses, Certifications, and Education
Applicants are required to submit proof of licenses, certifications, and education beyond high
school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).
Mail or deliver documents to:
ATTN: Human Services Associate
Office of Human Resources
Baltimore County Government
308 Allegheny Avenue
Towson, MD 21204
You can attach your transcript(s) or license(s) to your application.
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment
Physical and Environmental Conditions
This position requires assistance in completing the physical inspections of RRP, RCS, and GH-A units on a regular basis. In some cases, inspections may be completed during weather that is not defined as extreme. Inspection sites may require long periods of time standing, walking, and have multiple flights of stairs. Inspection units are typically located in apartments, townhomes, single family homes, and group homes that range from four (4) to sixteen (16) bedrooms.
Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.
308 Allegheny Avenue
Towson, Maryland, 21204
This job announcement may close at any time. Applicants are advised to apply promptly.
Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week
A vacancy exists in the Bureau of Behavioral Health, Department of Health and Human Services.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.
All interested transfer and promotional candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You can attach your transcript(s) or license(s) to your application.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of Duties
Under the supervision of the Human Services Program Supervisor, assists with the Department of Health, Bureau of Behavioral Health (BBH) Residential Rehabilitation Program (RRP) services in Baltimore County for adults with a mental health diagnosis.
EXAMPLES OF ESSENTIAL DUTIES
- Reviews RRP applications to determine eligibility for service based on Medical Necessity Criteria (MNC).
- Coordinates with RRP providers to fill vacancies.
- Maintains waitlist and updates as needed to remove applicants no longer interested in the program.
- Manages transfer requests and out-of-county referrals.
- Completes physical inspection of all RRP, Residential Crisis Service (RCS), and Group Homes for Adults with Mental Illness (GH-A) beds following COMAR requirements outlined in 10.21.22.
- Provides all documentation related to the inspections of the Behavioral Health Administration (BHA).
- Completes re-inspections of programs, as needed.
- Maintains documentation of completed inspections.
EXAMPLES OF OTHER DUTIES
- Assists in the coordination of the Baltimore County RRP Committee by scheduling regular meetings, record keeping, and follow-up.
- Provides updates regarding BHA policies related to the RRP programs.
- Provides assistance to individuals calling the BBH HELP Call line.
- Determines needs of individuals seeking assistance and refers to appropriate services in the Public Behavioral Health System.
- Attends BHA meetings and trainings.
- Assists with coordination with Emergency Department staff and Hospital Discharge coordinators to provide resources for community-based services, including RRP application.
- Assists with outreach to community organizations, groups and agencies to inform and educate about available resources.
- Assists with coordination and providing trainings as needed and distributes resource materials as appropriate.
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)
Qualifications
Required Qualifications
Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science. (Experience as described in essential duties may be substituted on a year-for-year basis up to a maximum of four years for the required education.)
Knowledge, Skills, and Abilities (Entry Level)
- Knowledge of the Public Behavioral Health system and resources.
- Skill in professional writing skills necessary to complete reports,
- Skill in good interpersonal skills, time management, organization, and good customer service.
- Ability to walk for long periods of time.
- Ability to climb multiple flights of stairs in a day.
- Ability to stoop down and lift up to 20 lbs.
- Ability to perform other physical requirements as necessary.
Knowledge, Skills, and Abilities (Full Performance)
- Knowledge of the court system procedures including the Criminal Justice System and legal status definitions such as incompetent to stand trial, not criminally responsible, and conditional release.
- Skill in Microsoft Office products including Microsoft Word, Outlook, and Excel.
- Ability to plan effectively and communicate well with State Hospital discharge coordinators, community providers, and Local Behavioral Health Authorities throughout Maryland.
Licenses and Certificates
Some positions within this classification may require possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license at the time of appointment.
Proof of Licenses, Certifications, and Education
Applicants are required to submit proof of licenses, certifications, and education beyond high
school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).
Mail or deliver documents to:
ATTN: Human Services Associate
Office of Human Resources
Baltimore County Government
308 Allegheny Avenue
Towson, MD 21204
You can attach your transcript(s) or license(s) to your application.
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment
Physical and Environmental Conditions
This position requires assistance in completing the physical inspections of RRP, RCS, and GH-A units on a regular basis. In some cases, inspections may be completed during weather that is not defined as extreme. Inspection sites may require long periods of time standing, walking, and have multiple flights of stairs. Inspection units are typically located in apartments, townhomes, single family homes, and group homes that range from four (4) to sixteen (16) bedrooms.
Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.
Employment Benefits for Full-Time, Merit or Classified Employees
Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Salary
Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Paid Leave
Paid benefits listed below vary depending upon the Classification.
Sick Leave
Vacation Leave
Personal Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.
Educational Assistance
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
Salary : $47,865 - $55,062
