Human Services Program Manager

Pay Schedule XII, Grade 1M

A vacancy exists in the Bureau of Behavioral Health, Department of Health and Human Services.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time. 

List all promotions and changes in job duties due to reclassification as separate work experience on your application.  Applicants must include the dates of the promotions and reclassifications.

Note:  Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.  A resume will not be considered in determining your qualifications for a position.  Applicants selected for an interview may provide a resume at that time.

Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.

EXAMPLES OF DUTIES
Under direction, develops, administers, and supervises a major or diverse program providing human services and coordinates the program with other agencies and programs.  Monitors grants and contracts and provides technical assistance to community organizations applying for and receiving funding.  
 

EXAMPLES OF ESSENTIAL DUTIES

• Develops program policies and procedures and supervises their implementation. 
• Conducts short-and long-range planning, monitors all components of the program or center and coordinates them into a cohesive functioning entity.
• Evaluates overall program effectiveness and recommends modifications as necessary. 
• Coordinates the program with other County, State, and community resources and programs. 
• Prepares grant proposals and other reports pertaining to the program.
• Prepares and monitors the budget for the program.
• Prepares or reviews legislation pertaining to the program.
• Develops and maintains management information systems.
• Represents the program or department in meetings and conferences.
• Develops public and in-service educational or preventative programs.
• Selects and evaluates subordinate employees and/or service providers within the program. 
• Provides clinical or program supervision to subordinate supervisors, case managers, and/or service providers.
• Provides administrative supervision to professional clinicians and clerical staff.
• Oversees the daily operation of the program.
• Provides program and case consultation to other community agencies or organizations. Handles difficult or unusual cases including formal case reviews.
• Resolves client complaints.

 Preferred applicants will have the following skills/abilities and experience:

• Knowledge about resources for substance use disorder treatment and harm reduction services in Baltimore County and surrounding jurisdictions
• Knowledge about substance use and harm reduction best practices and evidence-based approaches
• Data collection and management skills
• Skill in working with multiple stakeholders
• Ability to track deadlines and manage multiple responsibilities

 
Examples of Other Duties

Oversees the management and maintenance of program buildings and facilities. Evaluates clients for the purpose of establishing a treatment plan. Provides individual, group, or family counseling. Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class.  Each position may not be required to perform all of the essential job functions listed.)

Required Qualifications
Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science
plus
at least four years' experience providing human services, such as intake/referral, counseling or educating, which includes one year in a supervisory capacity.

(Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience.
Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:

ATTN: Human Services Program Manager
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions.  Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Some positions may require satisfactory completion of County sponsored CPR and First Aid training. These positions must maintain certification throughout employment.

Physical and Environmental Conditions
These positions are essentially sedentary with some walking, standing, or other restricted physical activities.  Some positions may require traveling between work sites.

Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Salary : $68,508 - $74,858