What are the responsibilities and job description for the Office Automation Assistant (Department of Transportation) position at Baltimore County?
Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week
A vacancy exists in the Department of Public Works and Transportation.
A list of eligible applicants will be established based on the examination as outlined below.
This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.
Current and future vacancies occurring in this class may be filled from the list of eligible applicants.
All interested candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.Job Purpose
Under general supervision, participates in the operation, maintenance, security and enhancement of micro- and/or mini-computer systems and associated hardware and software components. Provides technical support to agency management and computer users.
Essential Job Duties
Performs other related duties as required.
NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.Education, Training and Experience
Two years of experience in the installation, maintenance, security and enhancement of mini- and/or micro-computer systems and associated hardware and software components.
Possession of a Microsoft Certified Professional (MCP) or A certification may substitute for one-year of the required experience.
You must attach your transcript(s), professional license(s) and/or certification(s) to your application. Unofficial copies are acceptable.
Knowledge, Skills, and Abilities (Entry Level)
Applicants are required to submit proof of professional licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
The work of this classification is essentially sedentary, but may include occasional walking, standing, and lifting, and the operation of office equipment, including travel between work sites.
Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.
A vacancy exists in the Department of Public Works and Transportation.
A list of eligible applicants will be established based on the examination as outlined below.
This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.
Current and future vacancies occurring in this class may be filled from the list of eligible applicants.
All interested candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.Job Purpose
Under general supervision, participates in the operation, maintenance, security and enhancement of micro- and/or mini-computer systems and associated hardware and software components. Provides technical support to agency management and computer users.
Essential Job Duties
- Operates and maintains agency micro- and/or mini-computer systems, telecommunications networks, and associated equipment, software, and system components.
- Identifies and resolves system hardware and software malfunctions.
- Installs, maintains, troubleshoots, and repairs equipment.
- Backs-up, retrieves, and stores data, tapes, and files.
- Installs and configures computer hardware components such as PCs, printers, scanners, network interface cards, modems, and RAM upgrades.
- Installs new software applications, upgrades existing PC software, and installs various software fixes and patches.
- Assists Office Automation Analysts and others in the operation and maintenance of computer systems.
- Provides technical support to agency computer users regarding system hardware and software applications.
- Provides guidance to agency management regarding office automation issues.
- Maintains security access for computer networks.
- Creates databases, spreadsheets, and automated presentations.
Performs other related duties as required.
NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.Education, Training and Experience
Two years of experience in the installation, maintenance, security and enhancement of mini- and/or micro-computer systems and associated hardware and software components.
Possession of a Microsoft Certified Professional (MCP) or A certification may substitute for one-year of the required experience.
You must attach your transcript(s), professional license(s) and/or certification(s) to your application. Unofficial copies are acceptable.
Knowledge, Skills, and Abilities (Entry Level)
- Knowledge of the installation, maintenance, and enhancement of micro-computer system hardware and software components
- Knowledge of the installation, operation, repair, and maintenance of PCs, printers, telecommunications equipment, and associated computer hardware
- Knowledge of computer software operations, support, and development
- Skill in the installation, maintenance, and enhancement of computer systems and associated hardware and software components
- Skill in identifying and resolving equipment and software malfunctions
- Skill in installing and configuring system hardware and software components
- Skill in the use and support of software applications
- Ability to provide technical assistance, guidance, and training
- Ability to establish and maintain effective working relationships
Applicants are required to submit proof of professional licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)
Mail or deliver documents to:
ATTN: Office Automation Assistant
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204
You must attach your transcript(s), professional license(s) and/or certification(s) to your application. Unofficial copies are acceptable.
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
The work of this classification is essentially sedentary, but may include occasional walking, standing, and lifting, and the operation of office equipment, including travel between work sites.
Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.
Salary : $47,865 - $55,062
