Community Relations Specialist

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in? Primary Purpose: PRIMARY PURPOSE OF POSITION

Support the Community Engagement and External Affairs (EA) organization's development of partnerships with community stakeholders in the service territory. Assist and support the Community Engagement Team and External Affairs Managers in building and strengthening relationships with nonprofit, faith based and community based organizations. Reports to Director of External Affairs. Note: Position may be required to work extended hours, including 24x7 coverage during storms or other energy delivery emergencies.

Primary Duties: PRIMARY DUTIES AND ACCOUNTABILITIES

• Provide support as assigned for issue resolution including Billing, New Business, Claims, etc. (20%)
• Support outreach programs and partnership development with community based organizations (CBO). (15%)
• Assist and support the Community Engagement Team and the External Affairs Managers in building and strengthening relationships with community stakeholders. (15%)
• Research and propose new opportunities for strategic relationships with community based organizations (CBO). (15%)
• Assist the Community Engagement Team in preparations for external events, including on-location support. (15%)
• Support the development, planning, tracking, and reporting of community engagement initiatives and programs. Perform analysis and reports of community engagement initiatives and programs. (10%)
• Prepare reports, presentations and analyses as assigned. (10%)

Job Scope: JOB SCOPE

• This is an individual contributor position that works under general supervision and frequently performs non-routine work. This position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, executives, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels.
• Demonstrate working knowledge of community, political and socioeconomic environment in which the company operates supporting company's strategic objectives.
• Build relationships within communities and with the Community Engagement team, helping them achieve their specific objectives and goals.

Minimum Qualifications: MINIMUM QUALIFICATIONS

• Bachelor's degree in public relations, communications, marketing or related discipline and 2-5 years related experience in private sector or nonprofit community affairs, public relations or related area, OR in lieu of Bachelor's degree, 6-9 years of relevant experience.
• Skill requirements: written and verbal communications, project development and coordination, relationship development, event marketing, project management, and computer proficiency.
• Proficiency with PC applications to include Word, Excel, and Power Point.
• Demonstrated ability to build consensus, establish trust and work effectively with internal and external customers.
• Ability to work across organizational boundaries.
• Excellent interpersonal skills.
• Demonstrated ability to be self-directed and work in a team environment.
• Demonstrated ability to handle multiple tasks and conflicting priorities in a fast-paced environment.
• Flexibility to work nights and weekends.

Preferred Qualifications: PREFERRED QUALIFICATIONS
Benefits:

• Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors:USD $68,000.00/Yr. - USD $102,000.00/Yr.
• Annual Bonus for eligible positions: 10%
• 401(k) match and annual company contribution
• Medical, Dental and Vision Insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave (based on position)
• Long Term Incentive Plan for eligible positions
• Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement
• Referral bonus program
• And much more