Data and Innovation Supervisor

The Opportunity

The Baltimore Regional Housing Partnership (BRHP), which operates the Baltimore Housing Mobility Program, is a 501(c)(3) that assists over 4,000 qualified families in moving from areas of concentrated poverty and obtaining quality and affordable housing in communities with strong schools, low crime, and ample job opportunities in high opportunity areas within Baltimore City and Anne Arundel, Baltimore, Carroll, Harford, and Howard Counties.

BRHP seeks a Data and Innovation Supervisor to provide operational and technical support to staff and the clients we serve in accordance with the Program’s administrative policies and procedures, with a focus on process reporting, program evaluation and enhancements. The data and operational ecosystem at BRHP leverages the R Programming Language extensively, as well as SQL and API calls. The position requires an adept multitasker who can adhere to deadlines, is responsive to the needs of the staff and program, can think creatively to design and implement reporting and process improvements, and will stay abreast of the shifting policy landscape as it relates to BRHP’s program and clients.

Essential Duties and Responsibilities

The statements below are intended to describe the general nature and scope of work for the Data and Innovation Supervisor position. This is not a complete listing of all responsibilities, duties, or skills required.

• Lead and supervise the data analyst team of 2-3 analysts focused on assisting the program in analyzing programmatic and financial data to enhance services to clients and property partners; and oversee the time and attendance, leave requests, professional development opportunities and when required, progressive discipline matters
• Ensure compliance with BRHP’s Administrative Plan, Standard Operating Procedures, HUD Regulations, and the Thompson settlement agreement
• Interpret data, analyze results using statistical techniques to create forecasting models for program usage
• Develop and implement data collection systems and other strategies that optimize program efficiency and data quality
• Standardize and document processes, scripts, workflows, and reporting
• Identify, analyze, and interpret trends or patterns in complex data sets
• Work closely with management team to prioritize business and information needs
• Coordinate team priorities and workloads to ensure deadlines are met and workload is distributed across team
• Create presentation-quality visual representations of internal and external data sets
• Assist with responding to front-line staff for all IT and software related issues
• Develop and distribute reoccurring reports for use by staff and management
• Review and update opportunity map indicators on a regular basis
• Respond to requests for ad-hoc reports and analysis
• Work with all departments to identify areas for leveraging technology to create process improvements
• Maintain SharePoint sites and associated workflows
• Assist with technical assistance consulting projects
• Perform other duties as assigned
• Commit to the mission of the Baltimore Regional Housing Partnership

General Requirements

• Honesty and integrity
• Professional behavior and respect for colleagues, clients, and external partners
• Collaborative, supportive approach to work, open-minded to learning new process with an ability to manage change
• Track record of reliable attendance and punctuality
• Strong work ethic
• Ability to work in a fast-paced, team environment and manage change
• Ability to handle and prioritize multiple projects, deadlines, and excellent time management
• Experience working with a diverse population
• Business casual dress

Data and Innovation Supervisor Required Knowledge & Skills

• Established skills in creative problem solving through independent and critical thinking
• Advanced knowledge of R programming language
• Working knowledge of SQL
• Working knowledge of the Microsoft Office 365 suite, with extensive experience in SharePoint and Power Automate
• Proven experience in data analysis, drafting reports, sampling, developing, and administering surveys
• Experience with version control and developer collaboration
• Excellent external and internal customer service skills
• Strong ability to communicate effectively both orally and in writing
• Strong organizational skills and attention to detail
• Willingness to handle projects through full implementation
• Ability to perform the duties of the position with minimal direction through their own initiative and work in a time-sensitive environment

Qualifications

• Bachelor’s degree from a regionally accredited institution in Economics, Mathematics, Statistics, Public Policy, Data Science, or a closely related field
• Two years of work experience scripting, developing, or administering any of the following: SharePoint, Power Automate, R Programming language and/or SQL

Preferred Qualifications

• Experience working with a housing program, social service program, or related field
• Knowledge of Yardi software
• Experience with Shiny R package
• Experience with SharePoint and PowerAutomate

How to Apply

• Submit a resume and cover letter tailored to the Data and Innovation Supervisor opportunity at resumes@brhp.org
• For more information about the organization, visit www.brhp.org
• Job Type: Exempt, Full-time plus benefits
• Salary: $60,000-62,000 annually

Additional Details

• This position includes competitive pay, flexible time off, a benefits package (medical, dental, vision, STD, LTD, life insurance and Flexible Spending plans) and a meaningful 403B contribution match
• Candidates may be eligible for bonuses throughout the year
• Applications and resumes are reviewed on a rolling basis
• The estimated time to complete the recruitment process can be up to four weeks
• In-person work is required for the first 8-12 weeks of employment (timeframes may vary)
• BRHP is an equal-opportunity employer committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.