Summer Field Team Intern

Summary | Our interns goals are to sell existing tickets and help launch new ticket types more effectively; to build awareness and adoption of our service locally; to clearly explain a complicated service to a revolving door of tourist customers so they get the best experience; to create content that supports our brand as a mini-adventure connecting the charms of charm city; and to help us learn more about our customers. This is the opposite of a boring desk job. If you want to get out of the office, be creative, try new ideas, have real responsibility and challenging goals, and help craft our sales and marketing strategies, this is the job for you. Its perfect for an ambitious self-starter who wants to learn the skills to grow their own business one day.

WHO YOU ARE:

• I NEVER discriminate against a person because of their age, race, gender, national origin, religion, physical or mental disability, medical condition, pregnancy, marital status, or sexual orientation.
• I am outgoing, ambitious, rigidly organized, proactive, and concerned with time management.
• I am comfortable presenting scripted and/or improvised material in front of large crowds to inform, persuade, and/or entertain.
• I can clearly communicate my thoughts and ideas to people in person, over the phone, and/or electronically (via email, X, Instagram, etc.).
• I never back down from a challenge or quit if I am behind.
• I love working outside my comfort zone and am always willing to try new ideas/approaches, even if they are not my own.
• I am not easily rattled when confronted in a negative way.
• I am interested in n building/owning a business in the future and see this as an opportunity to develop sales and marketing skills.
• I love to create content amateur photographer, active on social media with curated feed

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work in a highly competitive environment with a diverse group of people all focused on a common goal.
• Successfully complete assigned/implied tasks within minimal guidance and supervision in a predetermined time frame.
• Positively represent the Baltimore Water Taxi, its brand, and its mission to the general public.
• Perform grassroots sales activities, including but not limited to:
  • Dock sales at high-traffic stops
  • Neighborhood canvassing campaigns
  • Representing BWT at festivals and events
  • Outreach to local hotels, businesses, apartments
• Churn out creative photo and video content for social media and website
• Do customer support, customer surveying, and observation to inform our user experience research
• Take part in weekly meetings to discuss whats working and whats not, brainstorm new ideas, and give and receive feedback

COMPETENCIES:

• Business Acumen
• Communication Proficiency
• Ethical Conduct
• Leadership
• Project Management
• Personal Effectiveness/Credibility
• Problem Solving/Analysis
• Strategic Thinking
  
  

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a part-time, weekend position at 15 - 20 hours per week.

REQUIRED EDUCATIONAL AND WORK EXPERIENCE:

High school diploma with at least 2 years of work experience and/or training; or equivalent combination of education and experience.

PREFERRED EDUCATIONAL AND WORK EXPERIENCE:

Sales; Customer Service; Entertainment; Small Business; Microsoft; Photography; Technology.

TRAVEL:

This position requires travel on foot to/from prospective customers and venues in the vicinity of the Baltimore Harbor.

PERKS:

• $16/hour plus generous performance-based bonuses.
• Free Water Taxi rides for you and your guests.