What are the responsibilities and job description for the Front Desk Receptionist position at Baltusrol Golf Club?
At Baltusrol Golf Club, we’re passionate about creating world-class experiences for our Members and their guests and we’re looking for a talented individual to join our team. You’ll have the opportunity to create memories and exceed Member expectations at one of America’s most storied private clubs.
We are looking for a person that has a passion for service! Working at the Front Desk means you are at the heart of the club with the most interaction with our Members and guests. Your role is key to the overall Member experience, as an ambassador you are engaging, anticipatory thinking, attentive and a problem solver. If you enjoy interacting with others and have an engaging personality with a can-do attitude - this role is perfect for you!
JOB DESCRIPTION
- Greeting and Interracting with Members, their guests and fellow associates with a genuine warm welcome and anticipates their needs in a timely manner.
- Registers (Check-in and check-out) in an efficient manner, storing bags or checking coats when needed.
- Handles all procedures and requests swiftly and accurately,
- Maintains clear and effective communication, utilizing logbook, checklists and other SOP’s with proper written and verbal skills.
- Operates telephone system to handle incoming calls, outgoing calls, all while maintaining member guest and staff privacy and security.
- Assists other departments as needed, being a team player.
- Additional duties may be assigned depending on Club needs and Management discretion.
- Overall strong customer service skills, attention to detail, the ability to multitask and effective communication.
Education:
- High School Diploma or GED (preferred)
- Customer Service or previous Front Desk experience (preferred)
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Health insurance
- Health savings account
- Life insurance
- PTO
- Referral program
- Employee meals
Schedule:
- Day & Evening shifts
- Weekends & Holidays
- On Call as needed
We Consider Applicants For All Positions Based on Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Ability to Commute:
- Springfield, NJ 07081 (Required)
Ability to Relocate:
- Springfield, NJ 07081: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20