What are the responsibilities and job description for the Broker Program Manager - Health Insurance Brokers position at BambooHR?
Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
As our first Broker Program Manager at BambooHR, you'll play a crucial role in managing and expanding BambooHR's health insurance broker partner program. You'll obtain and maintain insurance producer licenses across the country and act as the Designated Responsible Licensed Producer (DRLP) for BambooHR's licensed health insurance subsidiary. You'll also have a heavy focus on managing relationships with partner broker institutions, coordinating internal enablement efforts, and ensuring a seamless customer experience.
Essential Job Duties
Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here too. We've been recognized as a "Best Company to Work For" and we're proud of our team for creating software that makes an impact in the lives of HR pros and employees all over the world.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
For information on California Privacy Policy, click here.
As our first Broker Program Manager at BambooHR, you'll play a crucial role in managing and expanding BambooHR's health insurance broker partner program. You'll obtain and maintain insurance producer licenses across the country and act as the Designated Responsible Licensed Producer (DRLP) for BambooHR's licensed health insurance subsidiary. You'll also have a heavy focus on managing relationships with partner broker institutions, coordinating internal enablement efforts, and ensuring a seamless customer experience.
Essential Job Duties
- Licensing and Compliance:
- Obtain and maintain insurance producer licenses across the country.
- Serve as the Designated Responsible Licensed Producer (DRLP) for BambooHR.
- Ensure individual and company compliance requirements are met.
- Program Management:
- Manage the broker partner program focused on referring BambooHR clients and prospects to partner broker institutions.
- Develop and implement enablement and training programs for BambooHR team members, giving our sales and CX teams access to the knowledge and resources they need to successfully refer clients to appropriate broker partners.
- Collaboration and Coordination:
- Coordinate with the marketing team on campaigns related to the broker partner program.
- Support BambooHR sales and CX team members in conversations where clients have specific insurance questions.
- Relationship Management:
- Manage relationships with broker partners to ensure accurate reporting and a great customer experience.
- Monitor and report on program performance and growth.
- Strategic Growth:
- Work closely with the Director of Strategic Partnerships to align program goals with company objectives.
- Measure success by the growth of the program and revenue resulting from these efforts.
- 3-5 years experience in the health insurance industry, directly working for or with brokers
- Valid health insurance producer licenses, preferably in the state of Utah and other states.
- Strong organizational skills and aptitude for program management.
- Excellent communication and interpersonal skills.
- Experience in partnerships and partner program management.
- You are currently a licensed insurance producer in the state of Utah.
- You have a proven track record of successfully managing broker programs and driving growth.
- You are proactive and take initiative in identifying opportunities for program improvement.
- You have a growth mindset and a passion for building.
- You have a passion for delivering exceptional customer experiences.
- You are a collaborative team player who thrives in a dynamic environment.
- You have a strategic mindset and can align program goals with broader company objectives.
- Great Company Culture. We've been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor, & Comparably for our great workplace culture.
- Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
- Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
- Health Benefits. Medical with HSA and FSA options, dental, and vision.
- Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
- Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
- Give back. Get paid to give your time to the community: ask us about this!
- Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
- Amazing Office Amenities. We've got incredible benefits at our Draper headquarters including a full size gym, pickleball courts, a great office cafe, and free fountain drinks! Ask us more about our office!
- In-Person Onboarding! All new hires get to experience our in-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters! Ask us more about Bamboo Beginnings!
- Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.
Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here too. We've been recognized as a "Best Company to Work For" and we're proud of our team for creating software that makes an impact in the lives of HR pros and employees all over the world.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
For information on California Privacy Policy, click here.
