What are the responsibilities and job description for the Host position at Bamian Restaurant?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing a warm welcome and ensuring a positive dining experience. This role requires excellent communication skills and a passion for hospitality, as you will be responsible for managing reservations, seating arrangements, and guest relations in a fast-paced restaurant environment.
Duties
- Greet guests promptly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized seating chart to optimize table turnover.
- Answer phone calls with professionalism, assisting with inquiries and reservations.
- Provide exceptional customer service by addressing guest needs and concerns effectively.
- Collaborate with the waitstaff and kitchen team to ensure smooth service flow.
- Maintain cleanliness and organization of the host/host area.
- Assist with special requests or accommodations for guests as needed.
- Assist with setting tables and ensuring space is clean and presentable.
Skills
- Previous experience in food service or hospitality is preferred but not required.
- Proficient in using POS systems for managing orders and reservations.
- Strong guest relations skills to foster a welcoming atmosphere.
- Excellent customer service abilities, ensuring that every guest feels valued.
- Effective phone etiquette for handling inquiries and reservations professionally.
- Ability to communicate clearly with team members and guests alike.
- A background in restaurant or hotel environments is a plus, enhancing your understanding of the industry dynamics.
Join us in creating memorable experiences for our guests while developing your skills in a supportive environment!
Job Types: Full-time, Part-time
Pay: $15.44 - $16.47 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Evening shift
- Night shift
Ability to Commute:
- Falls Church, VA 22041 (Required)
Ability to Relocate:
- Falls Church, VA 22041: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16