Assistant Branch Manager

Assistant Branch Manager

Oklahoma City, OK   

Onsite Position

809 Cornell Parkway, Oklahoma City, OK  73108

Full Time

POSITION SUMMARY

This role is an excellent opportunity for an individual who likes working with customers to help recommend products and services that meet their needs, and is driven by results and enjoys selling.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Assist in managing the daily routine of the Universal Bankers and Tellers

Assist managing the customer service level of the Universal Bankers and Tellers.   Extraordinary customer service will be required of each employee at all times

Perform all functions of the bank such as paying and receiving teller transactions, opening new accounts, making referrals of BancFirst products and all other Universal Banker duties

Assist in counseling and disciplinary action of branch personnel

Be a leading sales coach within the branch with the goal to increase product knowledge and sales production

Responsible for leading weekly operational meetings with all employees

Responsible for performing audits, as they relate to federal, state, and bank policies, procedures and regulations including all cash audits, quarterly negotiable audits and maintaining branch audit books.   Must adhere and practice strong internal control procedures at all times.

Perform other job duties and special projects as assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

Knowledge of sales tools and presentation

Ability to motivate staff and assist in maintaining goals

Knowledge of daily bank operations, including security issues

Knowledge of federal, state, and bank policy, procedure and regulations

Outstanding listening and communication skills, both written and verbal

Proficient in opening new accounts, servicing accounts, and working in a teller position

Interact with other offices and departments for accurate resolutions to problems, errors, in addition to the timely completion of job tasks

Flexible and able to work additional hours when needed

Proficient in Horizon, Horizon Teller, IDO, Connections

Critical thinking, must work well under stress and deadlines

Must demonstrate a business professional image and demeanor at all times

Demonstrated good attendance and punctuality

PREFERRED SKILLS AND QUALIFICATIONS

Successful sales record in a retail banking environment; with knowledge of bank products and services 

Bilingual (Spanish) a plus

PHYSICAL REQUIREMENTS

Constant use of computer screens and reading of reports

Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile

Regularly required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear 

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching to file materials

Ability to lift and/or move and carry up to 25 pounds (cash canisters, coin boxes/bags)

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-nine Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
 BancFirst is an Equal Opportunity and Affirmative Action employer.

Diversity…Our differences enhance business performance.