Teller Supervisor

Teller Supervisor 

Marietta, OK                                                              

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mentor/Train

Decision transactions

Review Large Item/Hold Report daily

Review Reg CC holds

Review and approve timecards 

Teller Schedules

Teller Meeting bimonthly

Create audit calendar and perform cash audits

Quarterly consignment audits

Monthly audit of branch log books

Retention 

Bait Logs 

Review blotters, recon adjustments, and Loomis orders

Monitor branch cash levels

Review Teller Mystery Shops

Check Signage Monthly 

Collections

Teller Performance Development Reviews

Schedule training for Tellers

Supervise New Hire Training for Tellers

Answer All Teller Questions 

Review ATM / CRDC Holds 

Pull AuditCon Reports 

Regular and consistent attendance is an essential function of this position

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

High School degree or equivalent

Strong customer service skills

1 year of Teller experience

Cash Recycler knowledge 

Ability to motivate and coach staff

Knowledge of teller cash limits, teller machines, and preparation of teller work

Ability to balance teller cash and maintain acceptable balancing percentages as defined by Management

Outstanding listening and communication skills, both written and verbal

Ability to work various hours as assigned to meet the needs of the business (open/close branch) and follow security procedures

Ability to perform in a highly sensitive environment, deal with confidential matters and meet deadlines

Demonstrated good attendance and punctuality

PREFERRED SKILLS AND QUALIFICATIONS

Prior supervisory experience and demonstrated ability to lead others 

Bilingual (Spanish) a plus

PHYSICAL REQUIREMENTS

Constant use of computer screens 

Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear  

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching 

Ability to sit and/or stand for long periods of time during the workday

 Long periods of typing and repetitive motion

 Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags)

LOCATION

BancFirst, Marietta

105 SW 2nd Ave.

Marietta, OK  73448

HOURS

Full Time

M-F, Saturdays as scheduled

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
 EOE/Minority/Female/Disability/Veteran/LGBTQ 

Diversity…Our differences enhance business performance.