What are the responsibilities and job description for the Branch Manager position at BancFirst?
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for performing audits, as it relates to federal, state, and bank policies, procedures and regulations including all cash audits, quarterly negotiable audits and maintaining branch audit books. Must adhere and practice strong internal control procedures at all times while complying with all applicable laws and regulations.
Manage the daily routine and customer service level of the branch personnel. Extraordinary customer service will be required of each employee at all times.
Conduct regular sales and operations meetings
Brief employees on current sales goals, promotions, and other relevant information
Obtain and track sales goals for the entire branch, including monthly score card performance reviews with each employee
Evaluate employee performance and provide feedback and coaching as needed
Recognize employee achievements and encourage excellence in the work environment
Manage budgets, allocating branch funds, and defining financial objectives
Interact with customers on a regular basis to ensure satisfaction and gain useful feedback
Resolve customer problems as need
Perform branch personnel duties as needed
Adhere to high ethical and professional standards
Assist with other job related duties as requested by supervisor / manager
Regular and consistent attendance is an essential function of this position
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
Banking experience
Knowledge of federal, state, and bank policy, procedure and regulations
Management experience
Ability to meet sales goals
Leadership skills
Strong customer service skills
Ability to communicate well verbally and in writing
Must become proficient in opening new accounts, servicing accounts, and working in a teller position
Basic computer skills, advanced skills with Microsoft Office
Must be able to interact with other offices and departments for accurate resolutions to problems / errors
Able to work additional hours when crucial to the branch environment
Bachelor’s Degree in Business Administration or a related field or the equivalent work experience
LOCATION
820 E. Main St.
Tishomingo, OK 73460
HOURS
Full Time
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $7.6 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-eight Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE / Minority / Female / Disability / Veteran / LGBTQ
Diversity…Our differences enhance business performance.
