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AVP FCRM KYC Team Lead(Hybrid)

Bancorp Bank, The
Wilmington, DE Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 4/7/2026

Overview

Work Arrangement: 

***After the initial training period, this is a hybrid role, working onsite in our Wilmington, DE office.***

 

Lead the day to day operations of the company’s Know Your Customer (KYC), Customer due diligence (CDD) and enhanced due diligence (EDD) programs.

Responsibilities

Essential Functions

  • Leads the daily KYC workflow assigning and controlling work of analysts to ensure assignments are completed.
  • Leads, performs, and coordinates KYC, CDD, and EDD reviews of high-risk customers. Ensures compliance with all company rules, regulations, policies, procedures, and standards.
  • Coordinates the KYC, CDD, and EDD review implications from customer screening for money service businesses, politically exposed persons, OFAC, negative news, etc.
  • Recommends enhancement to customer risk scoring models and ensures they are properly tuned to identify customers posing an increased money laundering risk to the institution. 
  • Updates a consolidated list of high-risk customers, updated for account closures, rating changes, etc.
  • Assists VP KYC Manager with the development and delivery of BSA/AML training specifically focused on addressing high risk customer identification and monitoring to all business lines.
  • Prepares and distributes monthly management reports detailing the composition of the customer base, significant changes, risk ratings, and other relevant information on customer trends and patterns.
  • Develops close working partnerships with others across different internal departments and liaise regularly with clients, new accounts staff, and other support functions including managers and local business officers.
  • Keeps abreast of BSA/AML compliance and regulatory updates by attending continuing professional education and webinars, reading professional journals and articles, and networking with others in the profession.
  • Performs other duties as assigned.

    • Qualifications

    Leadership Responsibilities

    • Assists people manager in overseeing team in day-to-day operations.
    • Creates an inspiring team environment with an open communication culture.
    • Delegates tasks and set deadlines to achieve goals.
    • Discovers training needs and provide coaching.
    • Inspires confidence and motivates others to perform at their best.

    Education/Experience Requirements

    • Undergraduate degree in a related field or an equivalent combination of training and experience. 
    • 7 years of KYC and due diligence experience in a financial institution or banking environment.

    Preferred Qualifications

    • Certified Regulatory Compliance Manager (CRCM) or Certified Anti-Money Laundering Specialist (CAMS) certification preferred.
    • Experience in writing and preparing Suspicious Activity Reports (SARs) in accordance with applicable regulatory requirements preferred.
    • Strong research and organizational skills, with attention to detail.
    • Excellent verbal, written, and interpersonal communication skills.
    • A team player, able to work effectively in a team fostered, multi-tasking environment.
    • Ability to manage multiple projects to deadlines.
    • Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook.

    Background & EEO Statement

    This job will be open and accepting applications for a minimum of five days from the date it was posted.

     

    This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

     

    Working at The Bancorp Bank, N.A. and Benefits Information: click here

    Diversity & Background Screening

    Diversity & Inclusion at The Bancorp Bank: click here

     

    The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

     

    Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

     

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