Cash Lead

Overview

Bancroft is a leading service-provider for children and adults with autism, other intellectual or developmental disabilities or those in need of neurological rehabilitation.We provide a full continuum of highly effective services — for people of all ages and every level of abilities — based on best practices and scientifically proven techniques. Our services include special education, vocational training, supported employment, structured day programs, group home and apartment programs both on-campus and in the community, short-term behavioral stabilization services for children, and outpatient rehabilitation services.As a nonprofit organization, we are solely committed to supporting people with special needs and their families, to help make it One World. For Everyone. Bancroft is looking for a Cash Lead to work in our finance department at our Corporate Headquarters in Cherry Hill, NJ.

Responsibilities

Performs cash receipt, cash application and reconciliation activities to contribute to efficient and service-oriented business office, ensuring that all payments received are accurately entered and posted/applied to the billing system. Serves as primary point of contact for Cash team, addressing concerns, assisting with issues, and generally overseeing the team. Continually suggests innovative system enhancements for workflows and tasks. Ensures that departmental monthly cash metrics are met.

• Performs high volume and accurate daily cash receipt posting to billing system form daily cash receipt source document (checks, credit cards, cash, electronic lockbox and electronic payments), creates daily log and reconciles to cash report.
• Accurately adjusts payments as needed based on contracted rates or other known exception criteria; researches questions or exceptions and presents solutions to Manager.
• Reviews and reconciles lockbox payments. Researches unidentified payments for proper posting.
• Reviews electronic remittance advice posting for proper application to system records.
• Assists team with issues relating to ERAs.
• Reads and interprets third-party explanation of benefits (“EOB”). Assists team members with issues relating to EOBs.
• Sets goals and objectives related to accuracy and productivity (e.g., posting accuracy, timely cash application, timely reconciliations, etc.); evaluates team’s progress toward same each week.
• Receives and completes requests from team members regarding missing checks and inaccurate postings.
• Works with Accounting team to complete month-end reconciliation process.
• Resolves credit balances and refund requests; oversees processing of refunds to insurance companies and individuals served by team members.
• Performs other duties and special assignments, as required. Remains flexible and adaptable in work schedules and work assignments, based on organizational and departmental needs.
• Upon request, willingly cooperates with senior management, or any federal, state or local agency or licensing authority, in connection with ongoing inspections and investigations.
• Remains current with required training certifications, meets state-regulated licensing and regulatory accreditations, and adheres to mandatory requirements.

Qualifications

Education & Experience:

• High school diploma or GED required; bachelor’s degree in Accounting, Finance or related field preferred.
• Minimum of five years of cash or equivalent experience, particularly in a business office or healthcare setting, required.