What are the responsibilities and job description for the Busser position at Bandidos - Guadalupes Mexican Grill?
Description: Provide great Guest service by assisting all servers in meeting the needs of our Guests. Assist servers, host and managers in keeping the dining room and all Guest visitation areas spotless.
Specific Duties:
- Make sure tables are cleaned and reset within 2 minutes of Guest departure and that tables are clean and dry from the floor to the table top
- Support servers through pre-bussing tables to keep them clean and ensure our Guests are having an excellent dining experience
- Communicate with server and hostess to assure efficient seating, table utilization and Guest service
- Keep dining room floors and all Guest visitation areas clean and dry to ensure our Guests’ safety while in our restaurants
- Set up, clean and organize Guest areas before the restaurant opens, during the shift, and at closing
- Maintain a spotless dining room in order for our Guests to know they are in a world-class facility
- Assist servers and hosts in checking on Guest restrooms every 30 minutes to ensure they are clean and stocked and in perfect condition for our Guests
- Assist servers stocking ice and glassware and stay prepared for all Guests’ needs
- Attend to any Guest that might ask for help. Ensure that their concerns are resolved quickly and efficiently
- Genuinely thank Guests and invite them to return
- Look for any work that may need to be done in support of the servers. Complete all sidework and any extra duties assigned by manager
- Ensure that there is plenty of clean and rolled silverware available to operate the shift. Roll silverware as needed for our Guests and directed by management
- Must arrive to work on time well-groomed and in clean and pressed attire according to current uniform standards
Personal Requirements:
- Must have upbeat, outgoing and positive attitude
- Excellent verbal communication and interpersonal skills
- Must have strong work ethic and reliability
- Ability to work positively in a fast-paced environment while multi-tasking
- Ability to work effectively within a team
- Ability to be on your feet and alert for extended periods of time
- Continuous use of hands and arms
- Continuous bending, reaching and twisting
- Maintain strong personal image and uniform standards
- Be able to work in a standing position for long periods of time (up to 8 hours)
- Must be able to tolerate exposure to cleaning solutions
General Physical Demands for the Position: Will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds. Team lift is required for anything over twenty-five (25) pounds or any awkward lifting.
*This is not meant to be an all-inclusive list. You may be assigned to do other tasks to meet the needs of Bandidos and its Guests.