VP, Residential Mortgage Operations Manager

Job Title

VP, Residential Mortgage Operations Manager

Banesco USA is searching for their new VP, Residential Mortgage Operations Manager for our Residential Department.

Primary Job Duties

• Maintain responsibility for all lending functions which may include but are not limited to underwriting, funding, processing, and closing.
• Monitor pipeline to ensure internal compliance policies are enforced and customer service standards are met or exceeded.
• Ensure required documentation is received.
• Hold weekly pipeline meetings that review every loan scheduled to close in detail over the next 60 days.
• Facilitates as needed in underwriting of new and existing residential loans, mostly for complex requests, to assess the financial condition, repayment capacity, and risks associated with the transaction.
• Perform review of appraisal reports to ensure the collateral property meets Bank’s guidelines and secondary market eligibility.
• Work with Processing and Underwriting teams to clear conditions, resolve any issues, and restructure the loan as needed to ensure a timely, smooth, and successful loan closure.
• Update and maintain workflows, procedures, and policies to make sure operations run smoothly and address challenges with strategic solutions as they come up.
• Guide Residential Lending Officers to make sure that loan applications are submitted to Processing and/or Underwriting on time.
• Maintain a thorough knowledge of government and conventional lending programs, including housing assistance and state-specific programs and requirements, and keep informed of industry updates and changes.
• Maintain constant knowledge of competitor's rates and terms. Stay abreast of all market trends relating to mortgage lending.
• Successfully establish and maintain effective business relationships with all vendors.
• Responsible for complying and adhering to the Bank’s Credit Policy in addition to all state and federal regulatory compliance requirements.
• Responsible for updating loan data in the Encompass Loan Origination system including all financial information and HMDA data points.
• Assist in providing updated industry changes to ensure the Residential Procedures Manual is current based on current market updates.
• Responsible for completing annual training program assigned.
• Performs other functions and/or duties as assigned.
  
  
  

Job Requirements

• Education: Bachelor’s degree in Business Administration preferred or equivalent experience.
• Experience: Ten (10) years of experience in the Banking Industry, particularly involved in Residential and Consumer credit risk functions, and at least Five (5) years of management experience or leading a team.
• Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.) and Encompass Loan Origination System
• Advanced underwriting knowledge of residential loans, as well as specialized loans which include but are not limited to secondary market transactions, construction-to-perm, HELOC’s and bridge loans.
• Knowledge of lending activities including credit policies, procedures, practices, and techniques.
• Knowledge of related State and Federal banking compliance regulations.
• Preferred bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages.
• Strong verbal and written communication skills, ability to communicate at all levels of the organization.
• Strong attention to detail and accuracy and the ability to multi-task, with strong organization, time-management and prioritizing skills.
• Strong customer service skills, selling and cross-selling techniques ensuring satisfaction of both internal and external customers.
• Strong problem solving and analytical skills make determination to providing customers with solutions.
• Ability to work independently and take initiative in daily tasks ensuring assignments and goals are met on time.
  
  
  

Benefits

• Competitive Salary.
• PTO
• Hybrid Work Model (remote and on-site work)
• Tuition Reimbursement.
• Paid Parental Leave
• Medical, Dental, Vision
• 401(k) retirement plan.
• Life Insurance
• Supplemental Insurances
• Short-Term & Long-Term Disability
  
  
  

About Us

Banesco USA is part of Banesco International, a worldwide group of financial institutions with a presence in 14 countries.

As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees, by embracing challenges and adapting to the changing environment of today’s world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world.

Our actions are rooted in our Values: Reliability, Responsibility, Quality, and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark.

At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market leader and we invite you to join us.