What are the responsibilities and job description for the Server/Waiter position at Bangkok Happy Bowl Thai Bistro and Sushi Bar?
Job Summary
We are seeking a dedicated and enthusiastic Server to join our team in providing exceptional dining experiences. As a Server, you will be responsible for delivering outstanding customer service, managing guest orders, and ensuring a smooth dining experience in a fast-paced environment. Your role will involve interacting with guests, taking orders, and collaborating with kitchen staff to ensure timely service.
Responsibilities
- Greet and seat guests in a friendly and welcoming manner.
- Present menus and provide detailed information about food and beverage offerings.
- Take accurate orders using POS systems and relay them to the kitchen staff.
- Serve food and beverages promptly while ensuring quality standards are met.
- Monitor guest satisfaction throughout their dining experience and address any concerns or requests.
- Process payments accurately using cash registers or POS systems.
- Maintain cleanliness of tables, dining areas, and service stations.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Assist in training new staff members as needed.
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Excellent time management abilities to handle multiple tables efficiently.
- Previous experience in the food industry is preferred, especially in fine dining settings.
- Familiarity with OpenTable or similar reservation systems is a plus.
- Ability to work collaboratively with kitchen staff and other team members.
- Proficient in using POS systems for order entry and payment processing.
- Knowledge of basic kitchen operations to facilitate communication with culinary teams.
- Strong interpersonal skills to engage effectively with guests and provide assistance as needed.
Join our team as a Server and contribute to creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $16 - $20