What are the responsibilities and job description for the Bank Teller/Customer Service Representative position at Bank and Trust Company?
Bank & Trust is looking for a full-time Bank Teller/CSR at our Rochester branch in Rochester, IL.
Bank Teller/CSR Job Responsibilities:
Serves customers by completing account transactions.
Bank Teller Job Duties:
- Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks and money orders; answering questions in person or on telephone; referring to other bank services.
- Records transactions by logging cashier's checks, money orders, and other special services; preparing currency transaction reports.
- Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
- Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; completing safe-deposit box procedures.
- Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.
- Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof.
- Maintains customer confidence and protects bank operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
Bank Teller Skills and Qualifications:
Customer Service, Attention to Detail, General Math Skills, Verbal Communication, Integrity, Selling to Customer Needs, People Skills, Financial Skills, Financial Software, Thoroughness, Documentation Skills
Bank & Trust is an equal opportunity employer and does not discriminate against applicants or employees based on sex, race, color, religion, national origin, ancestry, marital status, age, veteran status, disability, or any other protected category.
Pay Transparency Notice
Determining compensation for this role (and others) at Bank & Trust Company depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Bank & Trust Company believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
Salary : $15 - $16
