What are the responsibilities and job description for the IT Internship - Summer 2024 position at Bank Iowa?
Description
Job Purpose
The Bank Iowa IT team is a dedicated group of professionals who work closely with all branches and departments in our organization. The IT intern will assist IT staff in technical support duties, as well as implementing solutions, tracking hardware and software inventory, assisting IT and other departments with technology requests via the IT service desk, and training Bank Iowa staff on new and existing solutions.
As this position is an intern position, learning and development of IT skills, processes and procedures are key components to this individual’s success.
Essential Functions
Core Responsibilities
- Assist employees with technology questions/issues.
- Troubleshoot equipment issues (printers, computers, phones, A/V, etc.).
- Manage inventory of all IT equipment and maintain the log/location of equipment.
- Assist with installing & troubleshooting equipment as needed.
- Set up and removal from systems for new and departing employees.
Projects & Initiatives May Include
- New PC and laptop team member upgrades
- Inventory of IT equipment & on-site branch technology reviews.
- Document image processing & workflows.
- Procedure / policy development and implementation.
General Responsibilities
- As this is an internship role, growth and learning will be a continuous process. We expect the associate to be working with a mentor on a regular basis to help further develop technology and soft skills.
- May have access to confidential information about accounts and customers. Protects the privacy and confidentiality of customers, other employees, and work.
- Performs other bank related duties as assigned by supervisor.
Requirements
Work Environment
Well-lit, climate-controlled office setting.
Qualifications
Required Education & Experience
- High school diploma or general education degree (GED).
- Interest in Local Area Network/Wide Area Network structure, client server architecture, telecommunications systems, printers, and vertical software, are all preferred.
- Interns will need to either be enrolled at an upper education college, university, or trade skill, or show proof of registration for upcoming classes within the next 3 months.
Additional Qualifications Include
- Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best.
- Strong communication and interpersonal skills.
- Experience with Microsoft Word, PowerPoint, Excel, and SharePoint.
- Demonstrated research and problem-solving skills
- Proven organization skills with exceptional attention to detail.
- Works well in a team environment.
Hours of Work & Travel
- Generally, within Monday through Friday 8:00 AM to 5:00 PM.
- Limited travel to Iowa branches
About Bank Iowa
At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa ranks as one of the leading independent Ag banks and the second-largest family-owned bank in the state. Our bank family consists of team members, farmers, families and businesses throughout Iowa who we serve in our 26 locations. With an ongoing commitment to community banking Bank Iowa aspires to be the bank of choice for our clients, the career of choice for our team members, a center of influence in our communities, and a point of pride for our family owners.
While our purpose is our “why” behind all that we do, our values allow us to fulfill our purpose. At Bank Iowa we strive to Be People-Centered in everything we do. We encourage our team members to Think Big beyond the immediate answer and to be creative and innovative. Team members throughout Bank Iowa Enable Great Things by taking ownership and going above and beyond. Last, we inspire all team members to Bring Your Best each and every day.
Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected – for all of who they are – regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
