What are the responsibilities and job description for the IT Internship - Summer 2025 position at Bank Iowa?
Description
What You'll be Doing
The Bank Iowa Information Technology team is a dedicated group of professionals who work very closely with all branches and departments in our organization. The Information Technology intern will assist IT team staff in technical support duties, as well as implementing solutions, tracking hardware and software inventory, assisting IT and other departments with technology requests via the IT service desk, and training Bank Iowa staff on new and existing solutions.
As this position is an intern position, learning and development of IT skills, processes and procedures are key components to this individual’s success. An individual who exceeds in these core duties may have additional opportunities throughout the internship to engage with project work related to systems integration and process automation.
Core Responsibilities
- Assist team members with technology questions/issues.
- Troubleshoot equipment issues (printers, computers, phones, A/V, etc.).
- Manage inventory of all IT equipment and maintain the log/location of equipment.
- Assist with installing & troubleshooting equipment as needed.
- Systems onboarding and offboarding of new and departing team members.
Projects & Initiatives May Include
- On-site new PC and laptop team member upgrades.
- Create documentation for systems workflows and dataflow diagrams for priority business processes.
- Systems integration work through the use of scripting and RESTful APIs.
General Responsibilities
- As this is an internship role, growth and learning will be a continuous process. We expect the associate to be working with their mentor on a regular basis to help further develop technology and soft skills.
- May have access to confidential information about accounts and customers. Protects the privacy and confidentiality of customers, other employees, and work.
- Performs other bank related duties as assigned by supervisor.
Requirements
Skills/Experience You'll Need
- Currently enrolled at an accredited 2-year junior college or 4-year college/university.
- Interest in Local Area Network/Wide Area Network structure, client server architecture, telecommunications systems, printers, and vertical software preferred.
Additional Qualifications Include:
- Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best.
- Strong communication and interpersonal skills.
- Experience with Microsoft Word, PowerPoint, Excel, and SharePoint.
- Demonstrated research and problem-solving skills
- Proven organization skills with exceptional attention to detail
- Works well in a team environment.
- Understanding of RESTful APIs preferred.
- Familiarity with Microsoft SQL Server 2019 and C# or Python preferred.
Hours of Work & Travel
- Temporary Employment/Seasonal Employment in Summer 2025
- Generally, within Monday through Friday 8:00 AM to 5:00 PM.
- Limited travel to Iowa branches.
Our People-Centered Culture
At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities.
At Bank Iowa, we’re proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you’re looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you.
Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected – for all of who they are – regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
