Academy Design Manager - Retail Banking

Job Description : At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description : The Academy Design Manager (ADM) typically leads / manages a team accountable for driving employee development, actively participating in strategic initiatives and cross-organizational projects. This role works on multiple priorities at once, including program design, analysis, deliverables, communications, and deployment. The ADM demonstrates strategic thinking, tactical planning, and project management skills along with the ability to analyze and prioritize multiple projects, influencing and making recommendations with autonomy. This leadership role develops strong partnerships and coordination with both Academy teammates and line of business partners, often including matrixed, senior-level stakeholder engagement.Academy Design Manager will be responsible for leading the efforts of the Academy Design Consultants who support Retail Banking. The team delivers all change and reinforcement topics to ~25,000 teammates across Retail Banking on a weekly basis including training events, communications, videos, and emails. This role will be responsible for coaching design builds, ensuring standards with brand and partnerships with all Line of Business contacts.Required Qualifications : 2 years direct or indirect Management of high performance teamManager of Managers - Strong leadership and influence2 years recent Contact Center experienceKnowledge of Contact Center Daily OperationsAbility to present to Senior LeadershipAbility to manage multiple priorities under a short deadlineStrong performance in a leadership roleDemonstrated ability to influenceIndividual who can adapt quickly and lead through changeAbility to build executive level PowerPoint presentationsProficient with PowerPoint, SharePoint & WebExKnowledgeable of Enterprise Brand Resource guidelinesSkills : Learning Design and DevelopmentOrganizational EffectivenessProgram ManagementRelationship BuildingTalent DevelopmentExecutive PresenceInclusive LeadershipProcess ManagementProcess SimplificationStakeholder ManagementCoachingDrives EngagementPerformance ManagementProcess DesignMinimum Education Requirement : High School Diploma / GED / Secondary School or equivalentShift : 1st shift (United States of America)Hours Per Week : 40Pay Transparency details : US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY II (MD5032) Pay and benefits information Pay range $97,500.00 - $156,700.00 annualized salary, offers to be determined based on experience, education, and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and / or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.#J-18808-Ljbffr

Salary : $97,500 - $156,700