What are the responsibilities and job description for the Business Support Lead II position at Bank of America?
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description and Responsibilities:
Bank of America's Digital Payments' team is seeking an analyst to lead controls and metrics for Digital Payment Product(s).
Lead Metric execution for Digital Payments Product(s), including monthly metric tracking and reporting
Develop and maintain detailed metric / control procedures
Assess existing and potential new metrics in partnership with Product, Risk, Operations, and other partners
Required Responsibilities:
Ability to efficiently calculate, track, and analyze key operational indicators on a regular basis
Ability to identify anomalies in data, research, and resolve with key partners
Ability to deliver upon competing priorities with concurrent deadlines
Proactive and Collaborative
Minimum Educational Requirements: BA degree or equivalent work experience
Skills:
Analytical Skills
Attention to detail
Organizational Skills
Communication Skills
Shift:
1st shift (United States of America)Hours Per Week:
40
