What are the responsibilities and job description for the Senior Fraud Analyst II (Fraud Referrals) - 1st shift - Start Date 11/7/22 position at Bank of America?
Job Description:
Class Start Date - 11/7/22
Schedule - Monday-Friday, 8:00AM-5:00PM
Reviews enterprise risk referrals and complex products for fraud mitigation and regulatory reporting compliance. Responsible for case review, preparation and research and/or analysis of case and relationship activity to assess levels of risk and fraud. The incumbent will take appropriate action based on activity characteristics of greater complexity. The incumbent may perform back office functions related to research and resolution of fraudulent activity and service support. Assesses the level of risk and makes decisions which directly impact the customer experience and risk to Bank of America. Experience is gained through training, following established procedures and guidelines and research utilizing multiple systems and tools. Typically reports to an Operations Manager.
Required Skills: “Must” have these skills to be minimally qualified
- Prior experience analyzing and applying regulatory requirement to compliance practices
- Excellent verbal and written communications skills sufficient to interact effectively with all levels of management and staff
- Comfortable with multi-tasking and prioritization and able to work in an independent, efficient and effective manner in a fast-paced environment, while working cohesively in a team setting
- Strong attention to details with commitment to accuracy and quality while meeting production and quality goals
- Strong knowledge in Microsoft Office (Excel, Outlook, Word)
- Strong organizational and time management skills
- Fraud experience
Desired Skills:
- Cross enterprise product/channel knowledge
- Critical / innovative thinker, to support management deliverables designed to set strategy and determine areas of opportunity within policy and procedures
Shift:
1st shift (United States of America)Hours Per Week:
40
