Human Resources/Payroll Administrator

Are you a self-starter, a team player and innovative with ideas to enhance the workplace? Are you detail oriented, flexible and can adapt to change easily? The Human Resources/Payroll Administrator position may be the perfect fit for you! This position provides support to the Human Resources Director to include accurate and timely processing/tracking of bi-weekly payroll processing and providing assistance with implementation of benefit services, policies and programs relating to Human Resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client Service

• Ability to meet the public well and to deal effectively with their questions or concerns; determines the action to be taken to remedy the situation.
• Knows the Bank’s products and services thoroughly.
• Looks for opportunities to explain, promote, or sell products or services.
• Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent client service.
• Serves as a model of excellent client service to other employees.
• Identifies and cross-sells products suitable to the client’s needs.

Human Resources/Payroll Functions

• Processes bi-weekly payroll according to established procedures to include inputting data from payroll software and management incentive reports to ADP payroll system.
• Reconciles bi-weekly payroll and makes appropriate entries to general ledger accounts.
• Calculates and processes monthly payroll accruals.
• Provides recruiting support to include scheduling interviews, communicating with candidates throughout the process, maintaining interview records and notes, processing new-hire paperwork and other recruiting responsibilities.
• Participates with orientation of all new hires by providing information packets, meeting with each new hire for completion of new hire forms and managing the on-boarding process.
• Responsible for setup of new employee files.
• Supports and participates in development and implementation of internal employee programs and external community involvement initiatives.
• Provides administrative support to include copying, filing, managing schedules, and project support for the Human Resources Department.
• Documents and tracks Human Resources actions by completing and maintaining forms, reports, logs and records, some electronic and some paper based.
• Maintains a positive and productive working relationship with all contacts (internal and external clients).
• Assists in supporting the creation of a work environment in which the Bank and employees thrive by ensuring consistency and fairness.
• Maintains Personnel Directory.
• Maintains knowledge of company benefit programs, compensation approach, HRIS systems, employee policies.
• Assists with Employee Benefits correspondence to include management of benefit enrollments through identified employer portal.
• Assists the Information Security Officer with management of Card Access and Master Key procedures.
• Prepares correspondence/reports using Word and Excel spreadsheets.
• Demonstrates an impeccable level of confidentiality.
• Performs all other administrative duties assigned by Human Resources Director.

Security

• Maintains neat and orderly work area and ensures that all negotiables and confidential records (physical and digital) are properly secured.
• Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures
• Professional appearance that evokes the client’s trust.
• Adheres to all bank policies and procedures and to internal controls and system access restrictions.

CRITICAL SKILLS

• Ability to establish and maintain effective working relationships with coworkers, employees, and officials in other departments.
• Self Development: pursue additional education or training to remain current, improve knowledge, and diversify skills.
• Client confidentiality: never reveal or divulge confidential client information or personnel matters
• Versatility: Ability to multi-task under pressure and fast paced environment.
• Attention to detail is critical.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE
BA or Certification in Human Resources Management/Finance/Business Administration or equivalent experience; minimum of 2-3 years of Human Resources, Payroll or Recruiting experience preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Position demands a person with a pleasant and professional personality, high degree of accuracy, attention to detail, good organizational skills, and excellent client service skills.
• Ability to work efficiently and accurately in an atmosphere of frequent interruption.
• Ability to adhere to BCT’s Core Values: Integrity, Teamwork, Growth, Customer Commitment, Community Focus.
• Knowledge of federal, state and local HR laws.
• Knowledge of multi-pay environment (hourly, salaried and commission)
• Ability to balance multiple competing priorities with a high level of accuracy and attention to detail.
• Demonstrate professionalism in a highly confidential environment.
• Ability to build and foster strong relationships and foster a cooperative and safe work environment.
• Exceptional listening and communication skills.
• Skill in use of computers and related software applications in a Windows-based and Excel environment.
• Experience with ADP payroll processing desired.
• Experience with ADP’s HRIS (Human Resources Information System) desired.
• Ability to understand and carry out oral or written instructions and to request clarification when needed.
• Ability to demonstrate outstanding follow-up skills to ensure prompt completion of tasks.
• Ability to speak in a clear and understandable manner and write legibly.
• Ability to answer telephones and greet customers in a friendly and courteous manner.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to work in an environment requiring the utmost confidentiality.
• Ability to travel to branch locations from time to time.

SMOKE-FREE WORKPLACE
BCT is a 100% smoke-free company.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee may regularly lift and/or move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds.

This job description is not designed to cover or contain a comprehensive listing of all duties/responsibilities that are required of position. Duties/responsibilities may change or be assigned at any time with or without notice.

BCT is an Equal Opportunity/Affirmative Action Employer

BCT supports a workforce of diversity, equity, inclusion, and accessibility.