Chinese Relationship Management Associate/AVP

Who we are:

Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

Job Summary:

This position will be responsible for performing a range of functions in support of market research, customer service monitoring and expansion, market assessment, SWIFT related maintenance and requests, as well as BSA/KYC duties performance for customer/noncustomer relationships under the direction of the Team Lead. This position not only requires the knowledge of basic BSA/AML laws and regulations but also requires a broad understanding of product and services the Branch offers.

Job Responsibilities:

Business Development

• Assist with market research and identify business opportunities
• Conduct sales calls to financial institutions in US/North America (and China) for the purpose of establishing correspondent banking relationship
• Follow up with financial institutions and approach Banks for business opportunities to solidify relationships
• Maintain regular contact with customers and look for opportunities to deliver added value to the existing customer relationships
• Assist with the development of new product projects

Relationship and Account Management

• Manage relations with assigned customers to maintain existing business and seek potential business
• Monitor customers’ account balance on an ongoing basis and prepare account balance trends
• Review customers’ credit data and analyze financial ratio, spreadsheets, and cash flow worksheets to evaluate the riskiness in customer relationships
• Respond to customer inquiries in a timely manner and coordinate with other departments as needed
• Identify costs and risks associated with accounts and prepare plans to mitigate such
• Organize events, seminars, conferences, receptions and exhibitions to promote the Bank’s brand and business
• Conduct market research, identify business trends that may impact the business, and prepare marketing materials in accordance with the Bank policies, procedures and regulatory requirements
• Manage accurate recordkeeping of assigned customers for up-to-date documentations
• Conduct site visits to build relationship with clients and to fulfill due diligence requirements.

Compliance

• Perform due diligence reviews (e.g. CDD, EDD, sanctions/PEP/Negative News screening) on assigned customer/noncustomer and refresh reviews. Report any unusual activity to supervisor when necessary
• Conduct monthly screening on clients and related parties
• Conduct annual and periodic refresh reviews on assigned accounts to ensure compliance with regulatory requirements
• Continuously monitor assigned accounts and follow up with customers about their transactions
• Ensure transactions are in compliance with Bank policies, procedures and regulatory requirements
• Review and validate USA Patriot Act certifications/re-certifications
• Conduct legal and compliance research and provide report of summary of the analysis of laws
• Process authenticate and revoke RMA keys as per other business request
• Maintain and create new customer profiles in related system
• Perform account management process from contacting customers, conducting onsite visits, opening accounts, conducting due diligence for customer/noncustomer account, monitoring and closing accounts
• Prepare routine and ad-hoc reports including AML call reports
• Assist BSA officer regarding tasks or matters from the compliance department

Qualifications:

• At least a year of work experience in banking/financial services required for Associate level; 4 years of work experience for AVP level
• BA/BS idegree n Finance, Economics, Business Administration, Risk or Law is required
• Knowledge of banking products and services, regulatory and compliance, banking/financial services industry, correspondent Banking Business Knowledge, marketing and risk management and assessment required
• Bilingual language skills in English and Mandarin is highly preferred