What are the responsibilities and job description for the Loan Servicer position at Bank of Franklin County?
Loan Servicer
You can work at any bank - no problem - but if you want to work for the new banking tradition for the next generation, you need to apply to Bank of Franklin County (BFC) TODAY!
BFC a local community bank in Washington, MO is seeking a skilled Loan Servicer. In this role, you perform the administration of all aspects of a loan from the time the loan is added to the core processing system until the loan is paid off.
This is a full time position with competitive salary and benefits.
EXPECTATIONS AND RESPONSIBILITIES
· Ensures that the bank is compliant with all regulatory and internal policies and procedures.
· May book all loans, renewals and extensions on core operating system. Processes paperwork for payments or fees. Checks back reports ensuring all loans were booked on the core system correctly. Monitors hazard insurance on collateral. Manages all aspect of escrowed funds.
· Answers telephone inquiries and assists internal and external customers with questions regarding payoffs, changes of owner, mortgage verifications, interest and payment issues and other routine loan details.
· Completes all paperwork, system maintenance, check backs, documentation, etc. timely and accurately.
· Handles change of address notifications that are strictly loan related. Balances loan-related GL accounts. Maintains required documentation and reporting for required government reporting to meet Federal and State requirements, i.e., HMDA, SBA, etc. and secondary market funding and reporting.
· Services all loans, both portfolio and secondary market ‘fixed rate’ to ensure posting of all payments, P&I, T&I, monitor delinquencies, maintain & balance escrow account, prepare and process all renewals, extensions, and modifications as well as loan participations. Disburses and monitors both commercial and residential construction loans to ensure proper documentation, lien waivers, inspections, etc. are in place and irregularities are reported to management
· Is responsible for ongoing education and training opportunities to stay abreast of current trends to ensure financial institution’s compliance with laws and regulations.
· Safeguards the customers’ trust by maintaining privacy and confidentiality.
Qualifications:
· High School diploma
· One year of experience in an office environment
· Successful completion of in-house training program or approved outside program.
· Good understanding of financial institution policies, specifically those related to the lending function.
· Ability to prioritize, organize and perform detail oriented work.
· Good interpersonal, oral and written skills.
· Good knowledge of computers and general office equipment.
· Promotes a favorable image of the bank in all activities outside the bank.
If you are interested in a challenging, yet rewarding career in a great organization, please send your resume to resume@bankfc.com.
Bank of Franklin County is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, age, national origin, disability, genetic information, veteran status, gender identity or any other characteristic protected by law.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person