What are the responsibilities and job description for the SBA Closing Officer II position at Bank of Hope?
- Assist Closing Manager of packaging and closing of all loans generated by SBA Department
- Review loan files to comply with SBA and the Bank regulations
- Comply with SBA guidelines, procedures and eligibility requirement
- Correspond with customer’s request relating to SBA generated accounts
- Coordinate and assist with Closing Manager for Loan sales to secondary market
- Certify SBA GL Accounts as needed
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Comply with the Bank’s security program, including but not limited to:
- Review and comply with the End-User Computing Agreement
- Acquire good knowledge on functions and usage of computer systems as related to the assigned job functions
- Be current and knowledgeable in industry’s trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats
- Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer
Job Qualifications/Requirements
- College degree preferred but not required
- Bank experience preferred but not required
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Communication Skills
- Excellent written and oral communications skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone
- Ability to respond effectively to the most sensitive inquiries or customer complaints
- Ability to make effective persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members
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Reasoning Skills
- Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
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