New Accounts/CSR Teller

Does this sound like you?

• I love working on a team
• I pride myself on accuracy
• I don't care to work all night shifts or Sundays
• I would love to have Holidays off
• I value supporting the local communities
• I don't care to receive mandates from corporate offices, out of the area

Basic Function: New Accounts/CSR Teller will provide a full range of customer services; provide outstanding customer service (both internal and external), assisting with Lockbox Operations, open accounts, perform maintenance and provide service assistance on the teller line.

Primary daily job responsibilities include:

· Consistently deliver outstanding customer service, anticipating customer needs and going above and beyond to ensure a seamless and memorable experience.

· Open all forms of new accounts

· Provide efficient and courteous customer service on the teller line, as well as the desk

· Daily customer interaction

· Processing paperwork to include account maintenance; perform ATM applications, Safe Deposit Box opening assistance, etc.

· Will fill in and act as CSR5, as needed

· Assist the Branch Manager, as necessary

· Verifying teller cash transfers/vault access for cash needs

· Working directly under and reporting to Branch Manager

· Approve, deny and revoke Visa Check Cards

· Assist in monitoring the deficit list, as needed

· Assist in performing the daily NSF list duties, as needed

· Assist in preparing Shipments and ordering coin and currency from Fed, as needed

· Provide Online Advantage Password Assistance

· Accept and place stop payment requests and follows up on related paperwork

· Approves the cashing of checks and withdrawal of funds from accounts (Supervisor Override)

· Authorized signer of Bank Cashier Checks

· Process and approve customer wire transfers

· Process Branch Capture transactions

· Opening/sorting of Lockbox payments

·Overall assistance with Lockbox, to include scanning/look-up of payments/coupons; reports; maintenance, etc.

· Miscellaneous duties, as assigned

Knowledge, Skills and Abilities:

· Must possess excellent customer service, training skills and communication skills

· Be accurate, reliable, dependable, motivated and able to work as a team player

· Excellent attention to detail

· Able to work under pressure and multi-task

· Be able to analyze and resolve problems

· Demonstrate basic PC skills

Training and experience:

· High school diploma, or equivalent

· Two years of bank teller experience, preferred

· Educated in banking regulations and laws

· Notary Public, preferred

Other position details:

· Exposed to potentially hazardous condition – robbery

Physical exertion requirements:

· Light work involving occasional lifting and carrying up to 25 pounds at a time. Position involves standing, with some pushing/pulling of arm and leg controls and limited sitting.

Benefits Include

· Paid Vacation

· 40 hours Sick Leave (prorated for year 1)

· Paid Personal Leave (16 hours-prorated after year 1; will grow with years of service)

· Health/Vision/Dental benefits (individual or family/rates based upon selection)

· 401(k) after 90 days of service, via quarterly entry w/ Company match after 1 year (quarterly entry)

· 11 paid Holidays

• Pay range: $18- $22/hr

Equal Employment Opportunity and Affirmative Action Employer

EOE/Veterans/Disabled/LGBT'
'
Work Remotely

• No

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $18 - $22