Wire Transfer, ACH and Remote Deposit Capture Specialist

Job Title: Wire Transfer, ACH and Remote Deposit Capture Specialist

Location: Minier, Illinois

Department: Operations

Reports to: VP, Assistant BSA Officer

Average hours per week: Hourly 35

Required hours of availability: 8am to 5pm Monday – Friday, Every third Saturday 8-12

Salary Range: $17 - $22, depending on experience and qualifications.

Job Summary:

This position includes computer-oriented operations, preparing reports, completing end user reviews and assisting with other clerical jobs within the department.

Each employee rotates tasks within the department. This ensures that all aspects of processing are understood by each employee. Employees must be able to fully back up any function/task within the department. This will ensure that the department and processing functions are delivered in accordance with bank expectations.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Wire Transfers:

• Handle telephone inquiries from customers and staff regarding wires.
• Verify and authenticate wire transfer requests, mitigating any risk to the bank and fraud to the customer.
• Process incoming and outgoing wire transfers.
• Ensure compliance with bank policies and regulatory requirements.
• Resolve any discrepancies or issues related to wire transfers.
• Participate in any audits or exams by assisting in gathering information.
• Complete tasks ensuring that policies and procedures are followed.
• ACH Processing:

• Process routine and complex ACH transactions.
• Process ACH returns, notifications of change and notifications to customers.
• Reconcile ACH returns.
• Investigate and resolve ACH related issues and discrepancies.
• Prepare ACH Origination contracts and complete set up in the core.
• Assist ACH Originators with processing of files.
• Participate in the annual review of ACH originators.
• Participate in any audits or exams by assisting in gathering information.
• Complete tasks ensuring that policies and procedures are followed.

• Remote Deposit Capture:

• Complete RDC contracts and setup in RDC software.
• Train and support customers with remote deposit capture services.
• Assist customers with troubleshooting and resolving issues.
• Monitor and review deposits for accuracy and compliance with program.
• Participate in the annual review of RDC customers.

Required Skills/Abilities:

• Provide exceptional service to customers and employees.
• Excellent verbal and written communication skills.
• Ability to prioritize and manage tasks.
• Ability to work as a team.
• Demonstrate regular attendance and punctuality.
• Excellent organizational skills and attention to detail.

Education and Experience:

• High School diploma or equivalent.
• Banking experience, preferred but not required, will train a qualified candidate.

Other Duties:

This job description is not designed to cover or contain a comprehensive list of activities. Duties or responsibilities that are required of the employee or this position. Duties, responsibilities and activities may change at any time or without notice.

About Us:

Bank of Pontiac opened its doors for business in 1947. We are a strong community bank offering a variety of financial services to both individuals and businesses in Livingston, Grundy, Mclean, Ford and Tazewell Counties and surrounding communities. We believe in serving and reinvesting in our communities by supporting local schools, churches, clubs, and organizations. At Bank of Pontiac, we believe that “Together We’re Better.”

We offer a competitive salary along with a full benefits package including health, dental, vision, and life insurance, 401(k) and generous paid time off.

At Bank of Pontiac, we believe that diversity fuels innovation, Bank of Pontiac is committed to equal employment opportunities, and we support an inclusive workplace where our members excel based on personal merit, qualifications, experience, ability, and job performance.