What are the responsibilities and job description for the Part Time Bank Teller position at Bank of Stronghurst?
Our Dallas Banking Center is in need of a Part Time Bank Teller
Qualifications
- High School Diploma or GED (Required)
- One year of cash-handling experience
- Familiarity with computers and different types of software.
- Possess strong attention to detail and thoroughness.
- Good credit history is considered an essential element for this position.
- Pass a background check, and credit report.
Schedule
Must be able to work Mondays, Wednesdays, Fridays, and every third Saturday. May be called to work other days when replacing during a an employee's time off.
Hours: 0-29 hours per week.
Roles and Responsibilities:
- Assist customers with inquiries regarding their balances, statements, general information, etc.
- Use a customer database software to verify customer information and answer questions about their account
- Process deposits, loan payments, savings bonds, cashier’s checks, money orders.
- Promptly answer, screen, and forward incoming phone calls.
- Cross-sell and refer applicable bank products via the telephone or to customers in person.
- Uses different types of software for data entry and bank record keeping.
- Know of and uphold all bank policies and procedures.
- Other duties as assigned
Additional Requirements:
- Excellent customer service skills.
- Ability to communicate effectively with customers and coworkers.
- Exceptional written and verbal (face-to-face and phone) communication skills, including professional grammar and demeanor.
- Ability to explain products and services to customers
- Knowledge of financial institution regulations
- Excellent Stress Management/Composure skills
- Problem Solving/Analysis skills
- Strong attention to detail
- Strong time management and organizational skills
- Ability to multitask
- Strong professional integrity in compliance with company policy and ethical and legal standards
- Ability to practice discretion and handle confidential information in a professional manner discretion
- Ability to perform duties independently with limited direct supervision
Computer Usage Requirements:
- Proficiency in Microsoft Office (Word & Excel).
- Able to learn different types of software for data entry and banking record keeping.
- Understands the Bank of Stronghurst mobile application and can explain it to the customers.
Attendance Requirements:
Employees are expected to report to work as scheduled and on time. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure, or other absences from scheduled hours should be avoided.
Working Conditions:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and scanners.
Physical requirements:
- Ability to stand for up to eight hours
- Requires bending, stooping, or standing as necessary
- Requires the ability to hear, speak, and signal people
- Effectively communicate verbally, in writing, and English
- Requires manual dexterity, typing, and the ability to lift files and open filing cabinets
- The employee may occasionally lift and move up to 25 pounds.
Benefits
Paid Vacation
Paid Leave
Pay: $16.00 per hour or more based on experience.
Equal Employment Opportunity (EEO):
Bank of Stronghurst provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 29 per week
Benefits:
- Paid time off
- Paid training
Physical Setting:
- Office
Education:
- High school or equivalent (Preferred)
Location:
- Dallas City, IL 62330 (Preferred)
Work Location: In person
Salary : $16 - $17