What are the responsibilities and job description for the Universal Teller- Mobile position at Bank of Tennesse?
POSITION SUMMARY
As a Universal Teller - Mobile, you will deliver an outstanding customer experience by assisting customers with all consumer banking needs to include transactions, account opening / maintenance, consumer loans, online banking and mobile banking assistance, onboarding, cross-selling of bank products and services, and resolution of customer service issues. In this role, you will travel to various Bank of Tennessee branch locations, typically in the Northeast Tennessee Market, to provide coverage. As a representative of the Bank, you are required to present a positive and professional image at all times. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness.
JOB REQUIREMENTS
- High school diploma or equivalent required
- Six months of previous customer service, cash handling or retail experience preferred
COMPETENCIES
DUTIES AND RESPONSIBILITIES
PHYSICAL REQUIREMENTS
This position largely operates in a professional Bank branch environment. While performing the duties of this job, the employee will regularly be stationary at a workstation waiting on customers. Regular travel around the branch or work area to assist customers is required. Required to effectively communicate with customers, vendors, management and other co-workers. Must be able to accurately gather and process verbal and written information and properly prepare or inspect documents. Good manual dexterity is needed for the frequent use of common office equipment, such as computer terminals, calculators, copiers and telephones. Regular use of the telephone and email for communication is essential. Occasional outdoor work may be required for tasks such as checking an ATM / ITM, assisting a customer and surveying outdoor areas. You will be occasionally required to lift up to 50 pounds. This position requires daily travel to and from various branches, typically in the Northeast Tennessee Market.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
