Commercial Documentation Specialist

COMMERCIAL LOAN DOCUMENT PRODUCTION:

1. Produce documentation evidencing contractual obligations between the bank and customers as pertaining to credit issuance by the bank. Such documents include but are not limited to those that evidence signing authorities, obligations to lend and repay, and collateral positions.
2. Ensure documentation satisfies credit approval requirements of associated loans.
3. Produce routine documentation independently, and more complex non-standard documentation under the direction of a Commercial Banking Officer, Commercial Banking Manager, or Senior Commercial Documentation Specialist.
4. Check with various public and internal data sources to ensure the legal status and identification of borrowers and collateral location and liens.
5. Order standard documents from a central documentation office by completion of forms that describe needed documents. Generate non-standard documents both by explaining needs to the central documentation office, and by employing external attorneys or agents under the direction of Commercial Banking Officers, the Commercial Banking Manager, or Senior Commercial Documentation Specialist.
6. Document all forms of letters of credit including performance, trade, or direct pay letters of credit.
7. Order third party documents as necessary such as, but not limited to, appraisals, flood certifications, title reports, and environmental reports. Correspond as necessary with said parties to process documents as necessary, such as, but not limited to, the recording of real property documents.
8. Receive and review loan documents for accuracy.
9. Organize and deliver documents to customers for signature, or to Commercial Banking Officers, escrow officers, or others, according to an intuitive and efficient order, and in files or folders.

DOCUMENTATION FILE RESPONSIBILITIES:

1. Organize documentation into files that allow for the efficient identification and review of documents for any one borrower or loan.
2. Forward originals as required to the central documentation office.
3. Obtain written approval for any waivers to loan file documentation.
4. Verify documents for accuracy.
5. Notify appropriate Commercial Banking Officers when new/additional documents are required to ensure that the bank’s position is protected.
6. Utilize a tickler system or other organizational tool to track the due date for any documentation outstanding or that periodically expires.
7. Maintain pending files on all incomplete loan documents and review on a regular basis to assure timely completion.
8. Apprise Commercial Banking Officers and Manager of documentation exceptions as directed. Resolve such exceptions as directed.

COLLATERAL MAINTENANCE:

1. Maintain and control negotiable collateral and safekeeping items per policy guidelines.
2. Issue collateral receipts for all negotiable collateral received.
3. Update stocks and bonds maintained for collateral purposes as required.
4. Process negotiable items as required.
5. Release collateral according to Bank policies and procedures.
6. Obtain disbursement information and required signatures when collateral is released.
7. Maintain a tickler of expiring collateral items, such as but not limited to evidence of insurance and UCC’s, and renew as necessary.
8. Notify Commercial Banking Officers and Manager of any notice of event that affects or could affect the bank’s lien position or right to collateral such as, but not limited to, a borrower’s failure to pay property tax, judgments, and purchase money security interests.

CUSTOMER SERVICE REPRESENTATIVE SUPPORT:

The Commercial Documentation Specialist provides a variety of functions normally done by a Customer Service Representative whenever required by work volumes or absence of a Customer Service Representative. This includes but is not limited to:

1. Providing initial contact and response for customers entering or phoning the office.
2. Providing customer service in accordance with the bank’s customer service performance standards.
3. Processing payment requests and loan payments in accordance with loan terms and policy.
4. Service SBA loans as directed by others.
5. Accepting and processing deposits or transfers of funds between credit or non-credit accounts.
6. Processing overdraft actions.
7. Producing past due and other credit management reports for officers and management.
8. Utilizing a tickler system or other organizational tool to track the due date and currency of any financial reporting and credit information for borrowing customers that periodically expires; take action to collect and/or update and apprise Commercial Banking Officers and Manger.
9. Receiving and disbursing all forms of funds such as cash, cashiers checks, and wires.
10. Responding to and researching customer inquiries in a timely manner, keeping customer informed of progress. Correct problems as necessary.
11. Maintaining a good knowledge of all Bank products and services.
12. Occasionally opening new deposit and other non-credit accounts, and generate routine consumer loans incidental to the management of commercial customers.
13. Managing supply orders, vendors, and other office facility needs.

CREDIT ANALYST SUPPORT:

The Commercial Documentation Specialist provides a variety of functions normally done by a Credit Analyst  whenever required by work volumes or absence of a Credit Analyst. This includes but is not limited to:

1. Reviewing and processing borrowing base data.
2. Administering construction draw advances and related controls.
3. Processing covenant checks.
4. Spreading financial statements.
5. Completing routine approval, problem loan, and other loan memoranda

COMMUNICATIONS. INTERPERSONAL RELATIONS, GENERAL WORK BEHAVIORS:

1. Interact with customers, co-workers, and managers using effective listening, and speaking skills.
2. Project a positive and professional image through dress and conduct.
3. Maintain an orderly work area.
4. Perform routine duties independently.
5. Actively support an atmosphere of teamwork and enthusiasm. Maintaining open lines of communication.
6. Project a positive and professional image through dress, conduct and an orderly work area.
7. Maintain confidentiality of all customer records, accounts and transactions.

PERFORM OTHER DUTIES AS ASSIGNED BY MANAGEMENT

Compliance:

All employees are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties.  Each employee is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities.  It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls.   All employees shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.  Employees must participate in required training on pertinent compliance laws and regulations as required by the Bank of the Pacific.

All employees will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.

Education/Knowledge/Skills & Abilities:

• High School diploma or equivalent; two year’s post secondary school education or experiential equivalent. May include paralegal education.
• Five year’s banking experience to include credit related and customer service experience.
• Four or more year’s loan documentation and credit experience.
• Ability to organize with attention to detail.
• Strong independent decision making ability based on sound reasoning and facts.
• Consistent, independent follow-up skills; independently motivated to see work through to timely completion.
• Good understanding of how key factors that affect a commercial banking office’s success.
• Service-Plus Certified
• Understanding of the bank policies and procedures
• Strong knowledge of standard and complex commercial loan documents and loan structure.
• Strong knowledge of lien types, collateral priority and perfection, UCC and other lien creation.
• Familiarity with general principals of contract law.

Physical and Mental Requirements:

• Ability to perform repetitive finger, hand, and arm movements
• Ability to lift up to 20lbs.
• Ability to effectively discern information and formulate appropriate action
• Ability to sit or stand for extended periods of time
• Ability to reach, squat, bend, and manually manipulate standard office equipment
• Ability to think critically and provide appropriate solutions

Our Mission is simple, to be the best Bank for our employees, customers, investors and community. 

At Bank of the Pacific, we are committed to delivering memorable service beyond the customer’s expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful candidate will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.

Our Core Values – We Care.

            We consistently demonstrate this through:

Teamwork and open communication ~ Integrity, honesty and respect for others ~ Enthusiasm and positive recognition ~ Professionalism, initiative and innovation ~ Accountability, focused action and timely follow-through ~ Commitment to make our company a success

For your Benefit We Offer:

• Salary range for the following levels:
  • Level I    $21.00 - $29.00 per hour
  • Level II   $24.00 - $31.00 per hour
• The specific salary range offered will depend on several factors including but not limited to applicant's knowledge, skills and experience relevant to the position.
• Eligible to participate in annual incentive plan.
• We offer a comprehensive healthcare benefit package that includes: Medical, Dental, Vision, EAP, LTD, STD, Group Life, VTL, AD&D, FSA, DCAP, LFSA, and HSA.
• Retirement Savings Plan through 401(k) with an additional Roth 401(k) option. We match 100% of your deferral up to 5% of eligible compensation.
• Wellness Dollars up to $500 per year.
• Weekend Wellness Hours, 4 per quarter.
• Paid Birthday and Anniversary Holiday
• 11 paid Holidays per Year
• Sick Leave Time – Earn up to 8 days each Year
• Vacation – 12 days each Year (first year adjusted based on hire)
• Vacation Purchase Plan
• Tuition Reimbursement
• Employee Banking Privileges and Special Loan Features.

All employees are responsible for internal controls in the performance of their assigned duties. Internal Control responsibilities are established in various policies, procedures, and documents including the Code of Conduct.

Bank of the Pacific is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

Salary Range Disclaimer:

The base salary range represents the minimum and the maximum of Bank of the Pacific’s salary range for this position. Actual salaries will vary depending on factors related to business needs and the employee’s relevant knowledge, qualifications, experience, and job performance for the position.

Salary : $500