What are the responsibilities and job description for the Assistant Branch Manager position at Bank Rhode Island?
About Bank Rhode Island
Bank Rhode Island is a full-service financial institution with 20 branches headquartered in Providence, Rhode Island. As a full-service commercial bank, we're proud to offer a full range of banking products and services that can meet a customer’s business or personal banking needs.
What is Bank Rhode Island’s most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Bank RI provides a great working environment that offers opportunities for advancement.
We are currently looking for an Assistant Branch Manager in our Smithfield branch with supervisory experience that is knowledgeable of the banking industry and possesses excellent customer service skills. In this role you will work closely with the Branch Manager to assist with all functions of a retail branch. If you’re driven, customer service focused, a strong team player and looking to advance your career, please apply today!
Job Duties & Responsibilities
• Identify customer financial needs and delivers solutions by offering products.
• Proactively deepens existing relationships by uncovering needs
• Develops new customer relationships capitalizing on in-bound inquiries and outbound business development
• Participates with the branch manager to develop a sales plan, implement sales activities and distribute and monitor branch sales results and overall goals
• Educates customers with all products and services and alternate delivery channels.
• Assist in managing branch operations, branch security, and audit and compliance procedures
• Research, resolve and follow through on all customer problems and inquires
• Interviews consumer loan applicants, performs analysis, follows through with documentation and closes all consumer and equity loans and lines
• Perform all duties in compliance with BSA/AML regulations
Skills & Experience Required
• Minimum of two years supervisory experience, banking industry preferred
• Strong sales, management and team leadership background
• Extensive experience working with commercial customers and commercial lenders
• Proficient knowledge of Cash Management products
• In-depth knowledge of bank operations, systems, and compliance
• Excellent oral and written communication skills
• Excellent customer service and interpersonal skills with a strong customer focus
• Strong computer skills and proficient experience with Microsoft Office products
• Cold calling and outside business development experience
