What are the responsibilities and job description for the OSF Servicing Account Manager I position at bankatfirst?
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If you are interested and qualified for this role, we invite you to apply.
• Keep ahead of market trends in all product lines, ensuring that Oak Street Funding is at the forefront of changes and trends.
• Understand and be able to communicate regarding loan collateral and related contracts, including loan documents, related statements, or financials.
• Evaluate performance each month on assigned portfolio that loans are within compliance of the loan model and guidelines.
Essential Functions/Responsibilities
- Performs financial analysis as well as compliance, performance, and cash flow assessments for Oak Street Lines of Business.
- Provide analysis results and Month End reporting package to Management
- Ability to independently monitor and service multiple loans at a time with little supervision
- Review UCC filings for UCC perfection to ensure collateral is protected.
- Perform Pre-Close introduction calls before loan funding explaining post close requirements and Servicing’s role throughout the life of the loan
- Work and communicate directly with borrowers to monitor and manage their loan portfolio on an ongoing basis. This includes analyzing financial statements, review of collateral tracking performance, validating additional collateral support, and answering any questions borrowers may have.
- Understand and be able to communicate regarding loan collateral and related contracts, including loan documents, commission statements or any other tracking reports required for the various product types.
- Work and communicate directly with Management and Underwriting Team on covenant requirements
- Ensure all cash collateral accounts are sufficiently funded and reconciled daily, this includes daily monitoring and updating of Servicing Logs.
- Review and process CCA releases per Loan Document requirements to borrowers daily.
- Utilize financial software tools to prepare, import and analyze policy level detail and reconcile to cash for assigned portfolio, as well as assist Team Members to complete Month End reconciliation.
- Complete checklist requirements for Funding, New Loan review, Amendments and Payoff’s associated with Account Managers assigned portfolio.
- Responsible for creation, follow up, and updating Tracking Rules associated with Account Managers assigned portfolio (this can include covenants, financials, tax returns and post-closing items).
- Ability to perform various functions on the Online banking system, this can include balance reports, ACH creation and wire creation.
- Work and communicate with the Legal/Collection department to ensure defaults are cured within guidelines
- Work and communicate with Underwriting/Sales Team to provide recommendations for refinances, interest only extensions, and amendments.
- Work and communicate with Sales and Underwriting Teams to increase efficiencies through improved processes
- Responsible for creating/developing efficiencies within the Servicing Department
- Responsible for mail
Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
- Entry Level Account Manager and may require no previous experience. Preference is minimum 2 years experience with banking, Insurance, CPA, RIA, Franchise banking related field
- Proficiency in mathematical concepts, to apply to practical situations
- Knowledge of basic accounting principles and techniques
- Satisfactory interpersonal and communication skill
- Proficient in Microsoft Products
- Time management skills is a must with work-load
- Bachelor’s degree, or comparable business experience preferred
Preferred Knowledge and Skills
Level of Complexity and Scope
- Manages activities that impact the organization from a customer portfolio perspective
- Loan Portfolio will range from simple to potentially a more complex Core relationship. These relationships are typically less than $2MM.
Degree of Independence and Decision-Making
- Self-motivator in team environment with ability to work independently with moderate supervision
- Collaborates with peers/ managers across the organization
Required Supervisory Responsibilities
- None
Physical Requirements
- Occasionally lifts and carries up to 20 lbs.
- Occasionally stand and walks.
- Frequently sits.
- Must be able to travel to FFB locations when needed
Compliance Statement
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Development and Training
- Mentoring from Management to build individual analysis and assessment skill set.
- Work to become proficient using BRIDGE, Microsoft Office, and First Navigator banking system.
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.
We are an E-Verify Employer.
