Lockbox Processor

There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” being a four-time recipient of the Greater Des Moines Partnership’s Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.

Job Summary:

The Lockbox Processor extracts remittances based on standard operating procedures and deadlines. This position is responsible for maintaining specific productivity and quality levels while reconciling transactions in accordance with established processing procedures. This position is considered a production-oriented position, which includes adherence to client based service level agreement goals. Additional job duties include the documentation of custodial services to ensure loan files have been received or released within the department for tracking, imaging and auditing purposes.

Primary Functions and/or Responsibilities:

• Meets customer deposit, scanning and transmission deadlines by operating high or low speed scanning equipment with a high degree of accuracy while maintaining production standards and goals for the department
• Sorts mail using OPEX mail sorting equipment
• Hand sorts accounts by box while meeting department production & quality standards
• Fully operates, cleans and maintains all mail equipment
• Maintains internal control standards
• Updates tracking systems of loan documents received within the department and released to outside departments
• Cross-trains and delivers results in other areas of the department as needed
• Performs data entry keystrokes at department production & quality standard
• Performs other duties as assigned

Education and/or Experience:

• High school diploma or GED preferred
• 2-4 years related experience

Specific Skills, Knowledge & Abilities:

• Intermediate computer knowledge required
• Alpha/numeric data entry experience required
• At least one year of previous Lockbox experience desired
• CRT experience

This is a Part time position averaging 35-38 hours per week. Here at Bankers Trust positions working at least 21 hours per week are offered the same benefits as fulltime. 

Hiring Salary Range

The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate’s prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Salary Range: $17.50 - $20.25 (Annualized at 40 hours per week: $35,360 - $41,600)

Benefits

• Group Health, Dental, and Vision Insurance
• Generous Paid Time Off (PTO)
• Volunteer Time Off (VTO)
• 401(k) plan with lucrative company match
• Tuition assistance
• Company Paid Life Insurance
• Paid Parental Leave
• Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.
• Team Member Banking - a suite of products and services with special benefits for employees

Hybrid Eligibility: Position may be eligible for a hybrid work schedule (requiring some days in the office each week).

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

“PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”

Salary : $18 - $20