What are the responsibilities and job description for the Service Technician | Tampa, FL position at Banko Overhead Doors?
GARAGE DOOR SERVICE TECHNICIAN
Banko Overhead Doors has been serving West Central Florida since 1984, providing residential and commercial garage door products and services in Hillsborough, Pinellas, Manatee, Sarasota, Pasco, Polk, Orange and Hernando Counties. We are currently seeking experienced full-time Garage Door Installers and Service Technicians to join our team. With a career at Banko Overhead Doors you become part of a team that’s recognized for their commitment to customer service, with an A rating with the BBB, and the Angie’s List Super Service Award. Our employees are the key to our success. We provide education and training to ensure each person and company division is armed with the best tools in the business.
About the Job
The Garage Door Service Technician is responsible for the construction, installation, and/or maintenance of overhead garage doors. In this career, you work with carpentry tools and various materials to install, repair, maintain, or replace doors. You must be able to operate hand and power tools, lift heavy materials, and drive to job sites to assess work and complete necessary actions. Before finishing a job, you ensure the garage door opener, and all electronic components are working properly. You communicate directly with clients to provide satisfactory customer service. A garage door technician is also responsible for documenting work and maintaining inventory.
Other Duties:
- Safely operating company vehicle
- Maintaining a safe and clean work site, equipment, and company vehicle
- Assisting with commercial and residential garage door issues
- Review work orders for accuracy and completeness before departing the job site
- Working hand in hand with management to ensure all job site readiness and reporting any issues immediately
About You:
You are skilled in your profession, and you are confident in your abilities to demonstrate those skills, you are a team player, you are organized, innovative, and you have an excellent work ethic. You have relevant proven prior experience in a related field of garage door and opener service construction, framing, HVAC or related field. You can work an entire shift on your feet, you don’t mind working in outdoor conditions, and you pride yourself on safety, accuracy, and speed.
- High school diploma or GED required
- Mechanically inclined
- Ability to work a full time schedule
- Valid and clean 3 consecutive year driving record
- Physical ability to work on feet and carry/move objects weighing up to 70 lbs.
- Ability to successfully pass pre-employment background check and drug screen
- Ability to communicate with the customer in an up-sell and solution-based conversation
- Ability to read and understand directions and instructions
- Comfortable with face-to-face customer interactions
- Strong communication skills
- Flexible, “do whatever it takes” approach
- Aptitude for problem solving; ability to determine solutions for customers
- Comfortable with piece rate work
What’s in it For You?
- Weekly pay
- A competitive salary, comprehensive benefits package, paid vacation and holiday pay
- Company vehicle
- Company provided uniforms
- Flexible schedule (once trained and in the field)
- Opportunities for overtime
- Work with a professional staff that has a passion for the work they do
- Opportunity for growth within the organization
- A positive work environment and team-oriented company culture
It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodation for qualified individuals with disabilities.
{Show Up for Banko & Banko Will Show Up for You – We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. }
Compensation details: 23-25 Hourly Wage
