What are the responsibilities and job description for the Alarm Installation Technician position at Bankpak, Inc.?
Bankpak supplies premium, financial and security products and we are focused on providing an excellent customer experience with exceptional service. We are looking for a Full-Time Installation Technician with excellent customer service, communication, and time management skills with a professional and energetic attitude. Our technicians are the face of Bankpak and will be tasked with maintaining a high level of quality, excellence, and professional appearance throughout their duties in the field.
What You'll Do:
You will be responsible for a variety of tasks installing ATMs, TCRs, Alarm Systems, CCTV systems, security equipment and banking equipment.
- Service and Install Bankpak equipment
- Assist with installs and servicing of security and banking equipment
- Wiring of electronic and security equipment
- Diagnose & repair equipment malfunctions.
- Accounts for all installation tools/equipment and all job parts/inventory.
- Tests all installed/serviced equipment to ensure proper performance and compliance with customers’ requirements.
- Communicates important project status information to management and customers as necessary.
- Completes and turns in all required paperwork in a timely manner according to established procedures and deadlines, i.e. timesheets, expense reports, change orders, equipment transfers, etc.
- Gathering equipment, parts, and supplies for maintenance or installation activities.
- Maintaining proper parts inventory levels in vehicle for service calls.
- Coordinates and ensures vehicle is maintained according to established standards.
- Maintains clean driving record and operates company vehicles using safe driving practices
- Report accurate records of hours and materials used via our technician phone app.
- Maintain and repair all equipment systems per OEM standards or industry accepted substitutes.
- Work with clients when onsite to ensure their satisfaction with the outcome of your repairs/maintenance activities.
- Act in a leadership capacity when onsite with newer or less experienced employees.
- Train customers to utilize any newly installed equipment when needed.
Physical Requirements
An Installation Technician position will participate in some tasks traditionally associated with physical labor including:
- Standing, crouching, or kneeling for extended period of time
- Climbing and working on ladders
- Lifting heavy objects (over 50 lbs.)
- Various Physical Tasks
Qualifications and Skills
- Education: High School Diploma, GED, or other equivalent
- Previous Alarm, Access Control, CCTV or Banking Equipment experience preferred
- Good interpersonal and communication skills
- Proven record of punctuality
- Intermediate electrical & mechanical skills
- Team-oriented attitude
- Systems-oriented thinker
- Networking & software background is a plus
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan (company matching available)
- Paid time off
- Professional Development Assistance
- Company Vehicle
- 401(k)
- 401(k) matching
Job Type
- Full Time
Job Type: Full-time
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Work Location: On the road
